Integration Challenges

In today’s fast-paced changing retail market, with the move to omni-channel retailing, implementing new technology is an ongoing process. You need to be confident that the technology you’ve chosen will integrate with existing systems, while meeting your performance requirements and business objectives.

Tools to Ensure Success

Inflectra's software testing and project management products are proven to reduce risk and ensure success in the omni-channel world. We have proven solutions that streamline the deployment, testing, implementation and support of retail and digital commerce technology solutions.

Solutions For You, Whatever Your Focus

E for E-Commerce


Now the primary retail channel, online businesses continue to innovate to stand ahead of the crowd. Whether you are embracing an omni-channel strategy or looking to cultivate authentic social media evangelists, we have the tools to help you succeed.

N for Bricks & Mortar

Bricks & Mortar

The retail industry is facing myriad challenges, from the competition of online retailing, to the desire for customers to have engaging experiences. Inflectra provides you the tools to accelerate your retail transformation projects.

F for Food Service

Food Service

There has been a shift to multi-channel food service, with customers expecting to be able to eat-in, order online, or schedule home delivery. SpiraTeam and Rapise help you develop and test your platforms whether e-POS, mobile or web.

Features for Retail

Requirements Management

Using our SpiraTeam integrated requirements and test management platform lets you plan, manage, and and test all of your requirements with end-to-end traceability.

Real-Time Reporting

SpiraTeam provides you with real-time reporting of all your progress, quality and compliance activities. Includes integrated executive dashboards and a custom reporting engine.

Security & Privacy

All of our products provide powerful security and privacy tools to ensure your data is secure, whether you choose to deploy on-premise on in our secure cloud.

Customer Satisfaction

In this age of empowed consumers, bloggers and brand evangelists, keep your customers happy with our KronoDesk help desk system.

Audit Trails

Our platform automatically maintains a secure audit-log of all actions in the system, with the user, timestamp, changes and reason all captured and stored.

Automated Testing

Save time testing your systems for compliance. Our platform includes automation tools that generate test scenarios and scripts directly from your running applications.

Trusted By Industry Leaders

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Easy To Migrate

It's super easy to switch to our tools. Migrate your legacy data, documents, spreadsheets, and more. (Don't worry, we also have a ton of ways to export your data.)

Free Trials

No credit cards, no contracts, no hassles. You can trial all of our products in the cloud or on your own servers, and all for a generous thirty days.

Service You'll Love

Best practices baked into every product, dozens of integrations, common sense options, first class support every time. That's what our customers love about working with us.

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Here are some representative customers:

Customer Name Country
Allegiant Air United States
Anttila Oy Finland Ltd United Kingdom
Atlantic Lottery Canada
Aurora Organic Dairy United States
Barneys New York United States
BIC France
Charming Charlie United States
Digital Blue United States
FlexyCorp France
Fullers Brewer United Kingdom
Genpact CL, Inc United States
Goodfynd United States United States
Home Hardware Canada
iba AG Switzerland
iControl Networks Inc. United States
Islensk Getspa Iceland
Keurig, Inc. United States
Kobo Inc. Canada
Les Mills New Zealand LTD New Zealand
Liz Earle Beauty Co. Ltd United Kingdom
Logio Denmark
Lumenera Corporation Canada
M & M Direct Ltd United Kingdom
Marie Brizard Wine and Spirits France
Mason Companies, Inc. United States
Mercatus Technologies Canada
mobilezone ag Switzerland
Nestle United States
Oceanside Glasstile United States
Parker ECD Sweden
Phillip Jeffries United States
Ralph Lauren Corporation United States
Retail Express / Tech Vantage Australia
Rocky Brands United States
Sears Holdings Management Corporation United States
Skinit United States
Sophelle United States
Span Packaging Services United States
TEGNA United States
The Consortium United Kingdom
The Iconic Australia
UNFI United States
URM Stores Inc United States
Vestis Retail Group LLC United States
Yoogalu Pty Ltd trading as Harvey Norman Australia
ZEIT AG Switzerland
Zeit AG Switzerland


The retail industry is facing myriad challenges in the 21st Century. Consumers’ behavior has been changing dramatically since the rise of the pure-play Internet retailers of the late 1990s. This trend has been exacerbated by the increasing influence of social media, viral marketing and the need to cultivate authentic brand evangelists.

In addition, retailers can no longer provide a single channel for marketing, sales and fulfillment. Consumers expect to be able to shop across online and physical channels seamlessly, ordering online and picking up in-person (or the reverse).

The Rise of Big Data

With the advent of real-time, actionable data, retailers need to replace the old play-book of mass-marketing and advertising, with mass-customization and just-in-time message marketing. The ability to mine consumers purchasing, social and work habits and cross-reference with real-time location offers retailers that leverage this data a first-mover advantage against their competition.

The Information Technology Challenge

These trends are transforming the retail industry. Retailers, both B2B and B2C, will have to deal with changes in the way their customers buy, communicate and search for information about products. This means that retailers will need to be able to more easily plan, acquire, test, deploy and manage their IT assets.

SpiraTeam from Inflectra provides the premier solution for managing all of your IT requirements, quality management processes and ensure that you can plan your technology projects on-time and on-budget every time. With SpiraTeam, you can stay on top of the changes and manage them rather than them managing you!

When you are dealing with testing retail transactions containing large volumes of highly precise data, manual testing doesn’t cut it anymore. When you need to automate the testing of your e-POS systems or your back-office ERP platform, our Rapise test automation platform is ready to help. Rapise has been built from the ground-up to support the testing of complex, mission-critical applications.