Integration Challenges
In today’s fast-paced changing retail market, with the move to omni-channel retailing, implementing new technology is an ongoing process. You need to be confident that the technology you’ve chosen will integrate with existing systems, while meeting your performance requirements and business objectives.
Tools to Ensure Success
Inflectra's software testing and project management products are proven to reduce risk and ensure success in the omni-channel world. We have proven solutions that streamline the deployment, testing, implementation and support of retail and digital commerce technology solutions.
Solutions For You, Whatever Your Focus
E-Commerce
Now the primary retail channel, online businesses continue to innovate to stand ahead of the crowd. Whether you are embracing an omni-channel strategy or looking to cultivate authentic social media evangelists, we have the tools to help you succeed.
Bricks & Mortar
The retail industry is facing myriad challenges, from the competition of online retailing, to the desire for customers to have engaging experiences. Inflectra provides you the tools to accelerate your retail transformation projects.
Features for Retail
Requirements Management
Using our SpiraTeam integrated requirements and test management platform lets you plan, manage, and and test all of your requirements with end-to-end traceability.
Real-Time Reporting
SpiraTeam provides you with real-time reporting of all your progress, quality and compliance activities. Includes integrated executive dashboards and a custom reporting engine.
Security & Privacy
All of our products provide powerful security and privacy tools to ensure your data is secure, whether you choose to deploy on-premise on in our secure cloud.
Customer Satisfaction
In this age of empowed consumers, bloggers and brand evangelists, keep your customers happy with our KronoDesk help desk system.
Audit Trails
Our platform automatically maintains a secure audit-log of all actions in the system, with the user, timestamp, changes and reason all captured and stored.
Automated Testing
Save time testing your systems for compliance. Our platform includes automation tools that generate test scenarios and scripts directly from your running applications.
Trusted By Industry Leaders
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Easy To Migrate
It's super easy to switch to our tools. Migrate your legacy data, documents, spreadsheets, and more. (Don't worry, we also have a ton of ways to export your data.)
Free Trials
No credit cards, no contracts, no hassles. You can trial all of our products in the cloud or on your own servers, and all for a generous thirty days.
Service You'll Love
Best practices baked into every product, dozens of integrations, common sense options, first class support every time. That's what our customers love about working with us.
Here are some representative customers:
| Customer Name | Country |
|---|---|
| Allegiant Air | United States |
| Anttila Oy | Finland |
| ASOS.com Ltd | United Kingdom |
| Atlantic Lottery | Canada |
| Aurora Organic Dairy | United States |
| Barneys New York | United States |
| BIC | France |
| Charming Charlie | United States |
| Digital Blue | United States |
| DOLBEY SYSTEMS INC | United States |
| FlexyCorp | France |
| Fullers Brewer | United Kingdom |
| Genpact CL, Inc | United States |
| Goodfynd | United States |
| Grande.com | United States |
| Home Hardware | Canada |
| iba AG | Switzerland |
| iControl Networks Inc. | United States |
| Islensk Getspa | Iceland |
| Keurig, Inc. | United States |
| Kobo Inc. | Canada |
| Les Mills New Zealand LTD | New Zealand |
| Liz Earle Beauty Co. Ltd | United Kingdom |
| Logio | Denmark |
| Lumenera Corporation | Canada |
| M & M Direct Ltd | United Kingdom |
| Marie Brizard Wine and Spirits | France |
| Mason Companies, Inc. | United States |
| Mercatus Technologies | Canada |
| mobilezone ag | Switzerland |
| Nestle | United States |
| Oceanside Glasstile | United States |
| Parker ECD | Sweden |
| Phillip Jeffries | United States |
| Ralph Lauren Corporation | United States |
| Retail Express / Tech Vantage | Australia |
| Rocky Brands | United States |
| Sears Holdings Management Corporation | United States |
| Skinit | United States |
| Sophelle | United States |
| Span Packaging Services | United States |
| TEGNA | United States |
| The Consortium | United Kingdom |
| The Iconic | Australia |
| UNFI | United States |
| URM Stores Inc | United States |
| Vestis Retail Group LLC | United States |
| Yoogalu Pty Ltd trading as Harvey Norman | Australia |
| ZEIT AG | Switzerland |
| Zeit AG | Switzerland |
Challenges
The retail industry is facing myriad challenges in the 21st Century. Consumers’ behavior has been changing dramatically since the rise of the pure-play Internet retailers of the late 1990s. This trend has been exacerbated by the increasing influence of social media, viral marketing and the need to cultivate authentic brand evangelists.
In addition, retailers can no longer provide a single channel for marketing, sales and fulfillment. Consumers expect to be able to shop across online and physical channels seamlessly, ordering online and picking up in-person (or the reverse).
The Rise of Big Data
With the advent of real-time, actionable data, retailers need to replace the old play-book of mass-marketing and advertising, with mass-customization and just-in-time message marketing. The ability to mine consumers purchasing, social and work habits and cross-reference with real-time location offers retailers that leverage this data a first-mover advantage against their competition.
The Information Technology Challenge
These trends are transforming the retail industry. Retailers, both B2B and B2C, will have to deal with changes in the way their customers buy, communicate and search for information about products. This means that retailers will need to be able to more easily plan, acquire, test, deploy and manage their IT assets.
SpiraTeam from Inflectra provides the premier solution for managing all of your IT requirements, quality management processes and ensure that you can plan your technology projects on-time and on-budget every time. With SpiraTeam, you can stay on top of the changes and manage them rather than them managing you!
When you are dealing with testing retail transactions containing large volumes of highly precise data, manual testing doesn’t cut it anymore. When you need to automate the testing of your e-POS systems or your back-office ERP platform, our Rapise test automation platform is ready to help. Rapise has been built from the ground-up to support the testing of complex, mission-critical applications.
SpiraTest
SpiraPlan
RemoteLaunch
TaraVault
SpiraCapture
Cloud Services