5. Getting Started With KronoDesk
We explore how to get to grips with KronoDesk, Inflectra's helpdesk tool that you and your customers will love.
KronoDesk by Inflectra: Service Desk for DevOps Teams
Turn customer support into a growth engine with KronoDesk—the all-in-one help desk, knowledge base, and community forum built for SaaS businesses. ✅ Instant Answers – Intelligent search connects users to solutions fast. ✅ Effortless Ticketing – Automate SLA tracking, escalations, and group management. ✅ Branded Experience – Customize colors, themes, and logos. ✅ Powerful Insights – Real-time dashboards to optimize support performance. ✅ Seamless Integration – Connect with Inflectra’s project management tools. Ready to scale your support? Try KronoDesk today and transform the way you help customers! 📢 Get started now at https://www.inflectra.com/Products/KronoDesk/
KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO
You are watching a demo of Inflectra's customer support and help desk software - KronoDesk. In its 3rd version, KronoDesk includes: - Help Desk Ticketing System with email integration & notifications - Support Agent Home Page and forums - Searchable Knowledge Base - Configuration and customization, theming and branding - Full Spira Integration and much much more. Learn more about KronoDesk here: https://www.inflectra.com/KronoDesk/
Getting Started with KronoDesk - Navigation
Whether you are an agent who uses it every day or a customer who needs to support, we want your first experience with KronoDesk to be straightforward. So navigating around KronoDesk, Inflectra's award winning helpdesk tool, should be easy. This video explains what different users can see, how to log in, and how to view your help desk profile.
Getting Started with KronoDesk - Using the Helpdesk
This video will guide you through using Kronodesk's help desk. KronoDesk, Inflectra's award winning helpdesk tool, has many powerful features to make sure customers can get the help they need fast. Music: Bit Shift Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Getting Started with KronoDesk - The Knowledge Base
KronoDesk, Inflectra's awarding winning helpdesk and support center application, has a powerful and easy to use knowledge base. This video shows you how to navigate KronoDesk's knowledge base, create draft articles, and publish them.