Product Documentation
KronoDesk

We have an extensive collection of product documentation to help you get up and running with KronoDesk® as well as important reference manuals, knowledge base articles and product videos to help you get the most out of your investment in our platform.

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KronoDocs

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Getting Started Guide

Introductory guide that walks you through how to start using the system. It describes how to view the knowledge base and forums as well as submit and respond to help desk tickets.

Getting Started
Documents

User Manual

Contains detailed information on all aspects of using the software. This document is intended for all users of the software.

User Manual
Administration

Administration Guide

Contains detailed instructions for easily installing the software as well as an authoritative reference for administering the system once up and running.

Admin Guide

Overview Presentation

KronoDesk Overview

Provides a high level overview of the system's functionality, a list of the key benefits and features as well as description of the typical process you should use when using KronoDesk for the first time.

Other Resources

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API Documentation

KronoDesk has a robust set of REST and SOAP APIs that let you quickly create powerful integrations. We maintain up to date documentation on each API version.

API Documentation
Knowledge Base

Knowledge Base

The Inflectra knowledge base includes a wide variety of helpful support articles written by Inflectra's customer support specialists. They cover a wide range of product topics.

Knowledge Base
Forums

Customer Forums

Discover great tips, discussions, and technical solutions from fellow customers and Inflectra's technical experts. Feel free to post a question or suggestion! Our community is here for you.

Customer Forums

KronoDesk Video Playlists

Getting Started With KronoDesk

We explore how to get to grips with KronoDesk, Inflectra's helpdesk tool that you and your customers will love.

Inflectra Webinars

This channel contains the complete list of Inflectra webinars that we have hosted on a variety of topics including software testing, agile development and test automation.

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And if you have any questions, please email or call us at +1 (202) 558-6885