Salesforce.com

Overview

Salesforce.com is a cloud-based Customer Relationship Management (CRM) and Sales Force Automation (SFA) platform that is delivered as a Software as a Service (CRM) solution. It provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events.

Rapise has special extensions included out of the box that allow it easily to test and validate Salesforce.com implementations, reducing the time to regression test customizations and configurations.

Salesforce.com Support

Salesforce.com is completely web-based and you use a web browser to access the user interface. Therefore, when recording a test using Rapise, you use the same web browser libraries that you use to record other web tests.

Most of the Salesforce.com user interface will be tested using the standard browser library for your web browser of choice (e.g. Chrome, Edge, etc.).

In addition, there are special controls inside Salesforce.com that Rapise has specialized support for. For example, one of the most important UI elements inside Salesforce.com is the sortable, filterable grid:

Rapise has special object recognition for this grid to make it easier to create reliable and robust tests without needing to write any special code yourself.