The following documentation is provided for users of older versions of KronoDesk as a convenience:
| Format | Document Name | Date Posted |
|---|---|---|
| KronoDesk Overview Presentation (2019) | December, 2019 | |
| KronoDesk Overview Presentation (2018) | February 2nd, 2018 | |
|
KronoDesk Quick Start Guide Introductory guide that walks you through how to start using the system. It describes how to view the knowledge base and forums as well as submit and respond to help desk tickets. |
January 4th, 2017 | |
|
KronoDesk v3.0 User Manual Contains detailed information on all aspects of using the software. This document is intended for all users of the software. |
||
|
KronoDesk v3.0 Administration and Installation Guide Contains detailed instructions for easily installing the software as well as an authoritative reference for administering the system once up and running. |
||
|
KronoDesk v3.0 Release Notes This outlines what issues have been addressed in v3.0, and what new features have been added. It also includes download instructions. |
||
|
KronoDesk Email Integration Guide This guide outlines how to use KronoDesk in conjunction with your existing email system to scan inbound support emails and either log new help desk tickets in the system or add notes/comments to existing help desk tickets. |
||
|
KronoDesk Migration and Integration Guide This guide describes how to import and export data from a variety of systems into KronoDesk. The systems currently supported include: Microsoft Excel 2010+. |
||
|
KronoDesk v2.1 User Manual |
September 18th, 2017 | |
|
KronoDesk v2.1 Administration Guide |
||
|
KronoDesk v2.1 Release Notes |
||
|
KronoDesk Datasheet (2017) |
February 28th, 2017 | |
|
KronoDesk v2.0 User Manual |
||
|
KronoDesk v2.0 Administration Guide |
||
|
KronoDesk v2.0 Release Notes |
||
|
KronoDesk v1.1 User Manual |
October 28th, 2013 | |
|
KronoDesk v1.1 Administration Guide |
||
|
KronoDesk v1.1 Release Notes |
||
|
KronoDesk v1.0 User Manual |
March 23rd, 2013 | |
|
KronoDesk v1.0 Administration Guide |
Note: These documents are not currently being updated and are made available solely on an 'as-is' basis.
To ensure your satisfaction, we provide product support free with every subscription purchase, which guarantees you unlimited access to our knowledge base, customer forums and helpdesk. Review our support policy.
The Inflectra knowledge base includes a wide variety of helpful support articles written by Inflectra's customer support specialists.
Discover great tips, discussions, and technical solutions from fellow customers and Inflectra's technical experts.
If you can't find the answer you're looking for, please get in touch with us: over email, phone, or online.