March 14th, 2017 by Adam Sandman
software tools customer support
Many people start out using a tool because they have heard of it, or because a colleague recommended it. However they don't always look at the features they need or the time and money it will cost to get it up and running, delivering value.
So we thought it would be useful to take a look at Zendesk, a popular help desk tool and see why you might want to switch to KronoDesk 2.0.
KronoDesk is a powerful and easy to use alternative to Zendesk. Here's the top 5 reasons you should consider switching...