February 11th, 2014 by Adam Sandman
Library users who spent many hours, perhaps over many years, saving their favorite titles for future reading enjoyment, suddenly found that after the upgrade of the Washington, DC library catalog system, all their favorites were gone. Vanished. Not a trace!
Which is like saying “losing your data was not a requirement”. Can you imagine Amazon.com losing everyone's wish lists? “Opps!” doesn't quite cover it. > Read the full whitepaper.