September 19th, 2017 by Adam Sandman
We often get questions from prospective customers about the pricing on our website. We pride ourselves on having a transparent price list available at all times so that there are no surprises later. However the most common question is about the number of users they need, and whether they to purchase a special read-only license for users that may only login occasionally.
The question is understandable. One of the most common ways to measure the cost is to look at the price per user. However, products don't always use the same type of user, for example "named user" vs. "concurrent user". There is a big difference between the two types, and customers don't always understand why concurrent user licensing offers a lot more value to the end user. This whitepaper explains the difference and provides some suggestions for ways to compare the two, and outlines some of the additional benefits to the customer of the concurrent approach.