Certifying to the Safe Harbor assures EU organizations and governing entities that a US company comprehends and has implemented adequate personal data privacy protections. The certification also in most cases eliminates the need for prior approval to begin data transfers between the EU and US, and in all cases ensures prompt approval of such transfer from the data protection authorities in EU member states.
The Safe Harbor certification enables Inflectra to provide its world-class SpiraTeam and KronoDesk software as a cloud-based Software as a Service (SaaS) subscription to its large multinational customers that need to easily share data between their offices in the US and EU. In addition it allows us to build increased capacity and redundancy in our US datacenters that can be used to host data for our EU customers.
The European Commission's Directive on Data Protection prohibits the transfer of personal data to countries outside of the European Economic Area to nations that do not meet the EU standard for privacy protection. Approved by the EU in 2000, the Safe Harbor provides a streamlined means for US organizations to comply with EU data standards for protecting personal data privacy and improve service to their clients in the EU. The Safe Harbor certification is recognition of the level of care and the degree of security that Inflectra has in place to protect the sensitive and confidential data that is entrusted to us for storage and hosting by our global network of customers.
Organizations voluntarily certify to the Safe Harbor, and must re-certify annually. For more information on the Safe Harbor and for a list of certified organizations, please visit: http://www.export.gov/safeharbor.
KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.
SpiraTeam® is a powerful Requirements and Test Management solution that manages a software project’s requirements, scope, use-cases, tests, releases and bugs and issues in one environment, with complete requirements traceability throughout. Customers can track every bug or issue back to the test case and test step that being executed, and from there back to the underlying requirement needing fulfillment.
Inflectra® is a privately held software company dedicated to helping its customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on investment.
Inflectra® is currently headquartered in the growing technology community of
Inflectra®, SpiraTest®, SpiraPlan®, SpiraTeam® and KronoDesk™ are either trademarks or registered trademarks of Inflectra Corporation.