One of the frequent activities that is monitored in a plan-driven project is the schedule delays due to tasks. This article helps visualizing the tasks across the iterations to evaluate any task delay patterns that can be addressed.
If you face performance issues with Spira or KronoDesk when the users use Internet Explorer 9.0, there is a known issue in ASP.NET 4.5 that can cause the client to disconnect and all subsequent AJAX calls do not get processed. This article describes the symptoms and the solution.
This article is now obsolete.Internet Explorer 9 is no longer supported by Spira or KronoDesk.
Sometimes we get help desk tickets from on-premise customers regarding the performance of our web-based applications (SpiraTest, SpiraPlan, SpiraTeam and KronoDesk). Whilst every situation is different, this article provides some common best practices that should help having a high-performing system.
Sometimes, when troubleshooting complex issues with SpiraTest, SpiraPlan, SpiraTeam or KronoDesk, it's necessary for us to get some additional information to troubleshoot the issue further. For example, when we receive a report of performance trouble when using our cloud services, there are a lot of different factors that may contribute to the problem. To narrow down the cause of the performance problem, we need more data.
How do you get the exact time that Rapise takes to load a page? Now, the reports summary shows the overall execution time but if you have pause times between steps then these times are added to the total time of that a page took to display. Customers have asked if Rapise has some kind of function that will allow them to see only the transaction time between pages without the pause times. Does Rapise have something like that? This article provides a solution to these cases.
Most on-premise Spira and KronoDesk installations will be using the Microsoft Internet Information Services (IIS) Server to serve the application to users. If you are experiencing performance problems or slow page load times (and you cannot move to our cloud version), this article will help you troubleshoot IIS worker process requests.
The SQL Server Database Engine Tuning Advisor examines how queries are processed in the databases you specify, and then recommends how you can improve query processing performance by modifying database structures such as indexes, indexed views, and partitioning. This can be used by on-premise customers to improve the performance of their Spira and KronoDesk instances.
When you install SpiraTest, SpiraTeam, SpiraPlan, or KronoDesk on premise, you have a choice in different ways to configure SQL Server. Every situation is different, but this article presents some recommendations.
With the latest version of SpiraTest, SpiraPlan and SpiraTeam, we have provided a simple button in the Data Tools section that lets you rebuild the database indexes using the same script that we published in KB10. However sometimes the database is so large that the execution takes longer than the 30 minutes allowed by the application, or you want more control over the fragmentation levels that trigger a rebuild. This article provides guidance and a more advanced script for power users.