We had a customer that needed to load in a batch of customer users into our KronoDesk service desk platform. The built-in Excel add-on is only able to import help desk tickets, not users. So in this article we explain how you can use Rapise to bulk load in the data using the KronoDesk REST API.
Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements. Since v5 of SpiraTest, this has been possible inside the Spira user interface, however many customers have been looking for a way to map test steps to requirements in bulk using Excel.