Difference between Incident , bug , defect and issue

Wednesday, February 17, 2016

What is the difference between Incident , bug , defect and issue ?

1 Replies

Friday, February 19, 2016

~~inflectra.sarahx~~

re: Naina Wednesday, February 17, 2016

Hi Naina

The different incident types are configurable in SpiraTest so you can make them whatever you want, however our intention with the default types was:

Incident = a problem was found during testing, at this point we don't know if it is a bug or not, might just be a misunderstanding
Bug = this is a fault in the system, needs to be fixed (e.g. the app doesn't work in IE11)
Issue = there is a business question that needs to be addressed (the app doesn't work in IE8, do we need to support IE8)?

We don't actually use the term 'defect' in SpiraTest by default.

Regards

Sarah

And if you have any questions, please email or call us at +1 (202) 558-6885

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