Inflectra Customer Forums: Difference between Incident , bug , defect and issue (Thread)What is the difference between Incident , bug , defect and issue ?en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1369.aspxthreadId=1369Naina Chaurasia (naina.chaurasia@valuelabs.com)incident typesDifference between Incident , bug , defect and issueWhat is the difference between Incident , bug , defect and issue ?Wed, 17 Feb 2016 10:06:32 -05002016-02-19T19:56:41-05:00/Support/Forum/spiratest/issues-questions/1369.aspxmessageId=2490Inflectra Sarah (donotreply6@kronodesk.net) Hi Naina The different incident types are configurable in SpiraTest so you can make them wh Hi Naina The different incident types are configurable in SpiraTest so you can make them whatever you want, however our intention with the default types was: Incident = a problem was found during testing, at this point we don't know if it is a bug or not, might just be a misunderstanding Bug = this is a fault in the system, needs to be fixed (e.g. the app doesn't work in IE11) Issue = there is a business question that needs to be addressed (the app doesn't work in IE8, do we need to support IE8)? We don't actually use the term 'defect' in SpiraTest by default. Regards Sarah Fri, 19 Feb 2016 19:56:41 -05002016-02-19T19:56:41-05:00/Support/Forum/spiratest/issues-questions/1369.aspx#reply2490