System Error when editing users

Friday, October 30, 2020
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Hi all,

We re-installed SpiraTeam v4.2.0.10 on a new server and pointed it to the same database.

Overall it looks ok except the following two issues:

- System Error while trying to edit User (see below)

- Drop downs do not work

 

The error we get when editing a user is:

Offending URL: __PageSource: System.Data.EntityMessage: An error occurred while executing the command definition. See the inner exception for details.Stack trace: at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

1 Replies
Friday, October 30, 2020
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re: Montechristos Friday, October 30, 2020

I would recommend logging a support ticket.

Also v4.2.0.10 is very old (5+ years) and not really supported any more.

Regards

David

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 

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