<rss version="2.0" xmlns:a10="http://www.w3.org/2005/Atom"><channel><title>Inflectra Customer Forums: System Error when editing users (Thread)</title><description> Hi all,  We re-installed SpiraTeam v4.2.0.10 on a new server and pointed it to the same database.  Overall it looks ok except the following two issues:  - System Error while trying to edit User (see below)  - Drop downs do not work     The error we get when editing a user is:   Offending URL:  __Page Source:  System.Data.Entity Message:  An error occurred while executing the command definition. See the inner exception for details. Stack trace:  at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) </description><language>en-US</language><copyright>(C) Copyright 2006-2026 Inflectra Corporation.</copyright><managingEditor>support@inflectra.com</managingEditor><category domain="http://www.dmoz.org">/Computers/Software/Project_Management/</category><category domain="http://www.dmoz.org">/Computers/Software/Quality_Assurance/</category><generator>KronoDesk</generator><a10:contributor><a10:email>support@inflectra.com</a10:email></a10:contributor><a10:id>http://www.inflectra.com/kronodesk/forums/threads</a10:id><ttl>120</ttl><link>/Support/Forum/spirateam/issues-questions/2250.aspx</link><item><guid isPermaLink="false">threadId=2250</guid><author>Dimitris Thanos (thanos@unhcr.org)</author><category domain="http://www.inflectra.com/kronodesk/thread/tag">users</category><category domain="http://www.inflectra.com/kronodesk/thread/tag"> administration</category><title>System Error when editing users</title><description> Hi all,  We re-installed SpiraTeam v4.2.0.10 on a new server and pointed it to the same database.  Overall it looks ok except the following two issues:  - System Error while trying to edit User (see below)  - Drop downs do not work     The error we get when editing a user is:   Offending URL:  __Page Source:  System.Data.Entity Message:  An error occurred while executing the command definition. See the inner exception for details. Stack trace:  at System.Data.EntityClient.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) at System.Data.Objects.Internal.ObjectQueryExecutionPlan.Execute[TResultType](ObjectContext context, ObjectParameterCollection parameterValues) at System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) at System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable.GetEnumerator() at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source) at APPLICATION.Business.VaultManager.User_RetrieveWithTaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.LoadAndBindData_TaraVault(Int64 userId) at APPLICATION.Web.Administration.UserDetails.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at APPLICATION.Web.Administration.AdministrationBase.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) </description><pubDate>Fri, 30 Oct 2020 14:39:52 -0400</pubDate><a10:updated>2020-10-30T15:51:39-04:00</a10:updated><link>/Support/Forum/spirateam/issues-questions/2250.aspx</link></item><item><guid isPermaLink="false">messageId=3871</guid><author>David J (adam.sandman+support@inflectra.com)</author><title> I would recommend logging a support ticket.  Also v4.2.0.10 is very old (5+ years) and not really s</title><description> I would recommend logging a support ticket.  Also v4.2.0.10 is very old (5+ years) and not really supported any more.  Regards  David </description><pubDate>Fri, 30 Oct 2020 15:51:39 -0400</pubDate><a10:updated>2020-10-30T15:51:39-04:00</a10:updated><link>/Support/Forum/spirateam/issues-questions/2250.aspx#reply3871</link></item></channel></rss>