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Hi,
I need a report to say how long an incident has been assigned to a user.
Even a simple one to say Inc ID, Owner, Change Date should do.
I am able to see this info for each incident, but not in a report/extract form for a selection on incidents.
Please could anyone help.
Thanks,
Shankar
Hi Shankar
Did you take a look at this report, which is similar:
https://www.inflectra.com/Support/KnowledgeBase/KB441.aspx
RegardsDavid
And if you have any questions, please email or call us at +1 (202) 558-6885