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Unable to see the test cases under the expanded test case folder

Wednesday, May 11, 2016

test case

folder expansion

ajit.sukale

Hi Team,

I am using spira test for the test management. whenever I tried to expand the collapsed folder of test case ,It does not show me the test cases inside the test case folder. Can someone kindly assist on this issue. Thanks in advance

4 Replies

Friday, May 13, 2016

~~inflectra.sarahx~~

re: ajit.sukale Wednesday, May 11, 2016

Hi Ajit

I would recommend that you send us a help desk ticket and include a screenshot of the issue.

Regards

Sarah

Monday, May 16, 2016

ajit.sukale

re: inflectra.sarahx Friday, May 13, 2016

Hi Sarah,

I have raised Ticket TK29942 for the same and also attached screenshots. Please have a look.

Thanks,

Ajit

Wednesday, May 18, 2016

ajit.sukale

re: ajit.sukale Monday, May 16, 2016

Any update on this thread please?

Friday, May 20, 2016

inflectra.kat

re: ajit.sukale Wednesday, May 18, 2016

My colleague Simon replied to your Help Desk ticket on the 16th. Didn't you receive it? I pasted his message below:

Dear Ajit,

There is a bug that can sometimes cause this. We have fixed it for the upcoming 5.0 release. However, you can fix this yourself by selecting "All Levels" from the "Show Levels" dropdown, refreshing the page, then collapsing/expanding the relevant folder again.

Best wishes,

Simon

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

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Started: Wednesday, May 11, 2016
Last Reply: Friday, May 20, 2016
Replies: 4
Views: 7403

Unable to see the test cases under the expanded test case folder

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