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Data Sync Issues

Wednesday, June 18, 2014

Hi,

I am using SpiraTeam 4.1 and installed the Jira 5. I made all the necessary setups.(Project Mapping, Standard Field mapping and Custom Field mapping.) But, data sync is not happening and facing the following issues:

Data synchronization is not enabled for this project
There was no field definitions for token 'description'
There was no field definitions for token 'id#'
There was no field definitions for token 'projectname'

Kindly let me know how to resolve the above issues.

Regards,

Jothimani.

1 Replies

Thursday, June 19, 2014

inflectra.david

re: jkanagarajan Wednesday, June 18, 2014

Hi Jothimani

I would recommend logging a help desk ticket to resolve this. However in general only the first message is related to data-synchronization (the other two are due to an invalid email template for notifications)

It means that you have a project not set to Active for synchronization.

Regards

Adam

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Started: Wednesday, June 18, 2014
Last Reply: Thursday, June 19, 2014
Replies: 1
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Data Sync Issues

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