Our web-based products: SpiraTest, SpiraPlan, SpiraTeam and KronoDesk make use of the Microsoft IIS web-server and Microsoft SQL Server database platforms.This KB article explains some of the more common error messages that can occur after installing one of our products and the steps to remedy them.Article was initially written specifically for versions v3.0 - v4.2 of Spira and versions v1.x of KronoDesk, but some of the issues applicable to the recent versions as well.