If you have recently upgraded to Spira v5.x from an earlier version and get an error message saving artifacts that mentions 'XPKTST_ARTIFACT_CUSTOM_PROPERTY' then you may have some old artifact custom property records that are blocking the new item saving
If you are trying to run a test case or test set and you receive the following error:
Messages: Database constraint violation occurred [APPLICATION.Business.EntityConstraintViolationException] An error occurred while updating the entries. See the inner exception for details. [System.Data.UpdateException] Violation of PRIMARY KEY constraint 'XPKTST_ARTIFACT_CUSTOM_PROPERTY'. Cannot insert duplicate key in object 'dbo.TST_ARTIFACT_CUSTOM_PROPERTY'.The statement has been terminated. [System.Data.SqlClient.SqlException]
Then this article provides the solution for you.
This article describes how to resolve the following error message that can occur on new installations of SpiraTest, SpiraPlan, SpiraTeam or KronoDesk when ASP.NET is not correctly configured. This message typically only occurs on Windows Vista, Windows7 or Windows 2008 Server.
HTTP Error 500.21 - Internal Server ErrorHandler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list.