Overview of Atlassian Changes

The following information has been provided by Atlassian to its customers:

  • Basic users: basic users can access specified products and apps, they have no additional permissions.
  • Trusted users: today, trusted users can access, configure, and add products. They can also invite new users.

We will be discontinuing the trusted user role during the migration to the new user management experience. All current trusted users will automatically be granted the product admin role for the product(s) they already had permissions for. As a reminder, product admins can manage administration settings for a specific product. They don't have access to Atlassian Administration.

We encourage you to take a look at your trusted users and determine if they are suitable to become product admins. If not they are not, remove their trusted admin permissions before February 15, 2024.

Upcoming changes to admin roles:

  1. Organization admins: an organization admin is the highest level of admin and can complete any administrative task in Atlassian Administration. The new user management experience introduces changes to site and user access admin roles that org admins can utilize for more optionality and delegation. Org admins should review these roles and deem what is most appropriate for their organization.
  2. Site admins: site admins are able to manage billing, add products, and manage apps for a given set of sites. Site admins can't manage product access for the sites they administer. To allow them to manage product access in order to ensure a smooth migration process, we will be automatically assigning all current site admins to the new user access admin role for all products under the sites they administer.
  3. User access admin: this is a new role only available once you are migrated to the new experience management experience. User access admins have limited access to Atlassian Administration and are able to manage user access to the products they administer. They do not have billing permissions or other permissions of site admins.

These changes will not impact your bill.

Our documentation can help you learn how to manage role and product permissions. Make sure to read the support content for the centralized user management.

What else is different?

You'll notice changes to your navigation and experience for users and groups. You'll now manage product access for users and groups globally – for organization level administration – instead of from your site's admin. Everything else in Atlassian Administration remains the same.

What Do You Need To Do?

In order that the data synchronization between Spira and Jira works correctly, please make sure that the Jira user that is being used for the integration has the following permissions:

  • Ability to access all the integrated Jira projects
  • Ability to search, view, create, and modify issues
  • Ability to upload documents/attachments
  • Ability to create links/associations between issues
  • Ability to create new releases/versions in Jira projects