Checking to see if Disabled

Sometimes Excel, Word or Project will disable an add-in if it takes a while to load, causing the Spira Add-In to be listed under the 'Disabled Items' in the Options > AddIns dialog box. To re-enable an item listed as disabled, click on the Manage [Disabled Items] option from the dropdown list and then click the [Go] button. Then selected the disabled item and choose [Enable]. You will need to restart the Office application for the change to take effect.

Enabling Advanced Logging

The 'VSTO_SUPPRESSDISPLAYALERTS' windows environment variable can be set for enabling detailed Excel/Word/Project and VSTO (Visual Studio Tools for Office) error messages when loading VSTO add-ins.

Steps to set the VSTO_SUPPRESSDISPLAYALERTS variable

1. Close all Microsoft Office products

2. Select Computer Properties:

  • Click Windows Start
  • Right-click on Computer and select 'Properties'

3. Locate System Properties dialog by selecting 'Advanced System Setting'

4. Select environment variables

5. Select 'New' and enter 'VSTO_SUPPRESSDISPLAYALERTS' with a value of zero (0).

6. Click 'OK' and restart Microsoft Excel/Word/Project

7. Go to Options\AddIns in Excel/Word/Project and try and enable the Spira Addin.
You should now get the full error of why the add-in is not loading.
Copy and send the full message to Inflectra support.