Enabling Trace Logging

Firstly, you need to locate the EA Importer's settings file. It can normally be found here:

C:\Users\[username]\AppData\Roaming\Inflectra\EnterpriseArchitectImporter\eaImporter.xni

The file will look something like:

<?xml version="1.0" encoding="UTF-8"?>
<sections>
  <section name="52b49cb9-d2d0-4b40-98b8-f26406974a4d">
    <item key="project" value="xxxxxxxxxxxxxxxxxxxx;https://xxxxxxx.spiraservice.net/&#xE;21&#xE;ABC&#xE;15" />
    <item key="rootreq" value="" />
    <item key="fileimportreq" value="True" />
    <item key="fileimportscr" value="False" />
    <item key="fileimportfea" value="False" />
    <item key="fileimportuse" value="False" />
  </section>
  <section name="95363dca-4ff4-488a-bfce-7f655b12a935">
    <item key="project" value="xxxxxxxxxxxxxxxxxxx;https://xxxxxx.spiraservice.net/&#xE;21&#xE;ABC&#xE;15" />
    <item key="rootreq" value="" />
    <item key="fileimportreq" value="True" />
    <item key="fileimportscr" value="False" />
    <item key="fileimportfea" value="False" />
    <item key="fileimportuse" value="False" />
  </section>
</sections>

What you need to do is add the following:

  <section name="General">
    <item key="Debug" value="True" />
  </section>

so that the file looks like:

<?xml version="1.0" encoding="UTF-8"?>
<sections>
  <section name="General">
    <item key="Debug" value="True" />
  </section>
  <section name="52b49cb9-d2d0-4b40-98b8-f26406974a4d">
    <item key="project" value="xxxxxxxxxxxxxxxxxxxx;https://xxxxxxx.spiraservice.net/&#xE;21&#xE;ABC&#xE;15" />
    <item key="rootreq" value="" />
    <item key="fileimportreq" value="True" />
    <item key="fileimportscr" value="False" />
    <item key="fileimportfea" value="False" />
    <item key="fileimportuse" value="False" />
  </section>
  <section name="95363dca-4ff4-488a-bfce-7f655b12a935">
    <item key="project" value="xxxxxxxxxxxxxxxxxxx;https://xxxxxx.spiraservice.net/&#xE;21&#xE;ABC&#xE;15" />
    <item key="rootreq" value="" />
    <item key="fileimportreq" value="True" />
    <item key="fileimportscr" value="False" />
    <item key="fileimportfea" value="False" />
    <item key="fileimportuse" value="False" />
  </section>
</sections>

Now re-run the EA importer again and the there should be trace logging in the following two places:

  1. The Windows Event Viewer
  2. A text file that is located at this location: C:\Users\[username]\AppData\Local\SpiraTeam EA Importer.log