How to Get New Version
If you do not have a direct download link follow these simple steps.
1. Navigate to https://www.inflectra.com
2. Scroll page down till the very bottom and click the Customer Area link
![](/Support/Attachment/140942.aspx)
3. Enter credentials, you will be redirected to the Customer Area
4. Find the My Downloads section and click on the Download URL you need
![](/Support/Attachment/140943.aspx)
Before You Begin
If you made changes to default Browser, Mobile or Selenium profiles - backup them and restore after upgrade.
Profiles are located in
C:\ProgramData\Inflectra\Rapise\BrowserProfiles
C:\ProgramData\Inflectra\Rapise\SeleniumProfiles
C:\ProgramData\Inflectra\Rapise\MobileProfiles
Upgrade Procedure
- Uninstall current version of Rapise.
Please, always do explicit uninstall. Don't install it over. This procedure is safe and all your tests and license will stay.
- Reboot the machine to make sure no files are locked and everything is removed completely.
- Install the new version.
Important Note
If you have an anti-virus software running it may try to block Rapise (statistics shows it is unlikely but possible, depends on anti-virus configuration). Anti-viruses do not like software that records user mouse and keyboard. If this is the case and Rapise is not working after installation - do steps 1 and 2 of Upgrade Procedure, disable anti-virus, install Rapise and enable anti-virus back.