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Please add folder changes (creation, movement, deletion, etc.) the Product History Changes log. Even if they cannot be undone, someone is moving things around and I cannot tell who. There are well over a hundred users with access to my product so finding out who is messing things up is not trivial.
I need this for Test Cases and Test Sets mainly.
Dear Colin,
We have an existing enhancement in our internal system about this logged as [IN:7041].I have added your vote to it, since many votes can significantly speedup the approval and implementation process.
We will keep you posted about the progress.
Sorry for the inconvenience this causes.
Regards,Victoria -
Hi Victoria,
Please add my vote to this as well. This will definitely be beneficial.
Thanks
Gloria
Hello! ServiceChannel login
You’ll need folder-level audit logging added to the Product History so that creation, movement, renaming, and deletion events are recorded with user and timestamp. Even if these actions can’t be undone, having them tracked would let you see who is moving or deleting folders, which is critical when hundreds of users have access. This visibility is especially important for Test Cases and Test Sets, where missing or misplaced folders disrupt workflows and accountability.
And if you have any questions, please email or call us at +1 (202) 558-6885
