Anti-Virus Software Conflicts:
- The setup can be blocked by anti-virus software (e.g., AVG, Avast) which may prevent the installation from completing. You can resolve this by:
- Temporarily disabling your anti-virus software during the installation process.
- Running the installer as an administrator by right-clicking the setup file and choosing "Run as Administrator".
- After the installation, remember to reactivate your anti-virus software.
Installation Errors Related to Windows:
- If you encounter the error "The pipe is being closed" (0x800700e8), it typically indicates a problem with communication during installation:
- Ensure that no previous versions of Rapise are running. Closing any instances of Rapise Launcher may help.
- Uninstall any old versions of Rapise to avoid conflicts.
- Ensure you are downloading the installation package directly to your desktop rather than to a network drive.
Missing Dependencies:
- Make sure that you have the Microsoft .NET Framework 4.7.2 installed, as this is a prerequisite for Rapise. If it’s not installed, download and install it from the official Microsoft site.
Other Installation Considerations:
- If the installation keeps failing, consider checking if your Windows system has the latest updates installed, as these updates can often resolve compatibility issues.
- If installing on a system without internet access, you may need an unsigned version of the setup package, which can be requested from Inflectra.
Check for Compatibility:
- Ensure that your system meets the minimum hardware and software requirements for installing Rapise, which includes having sufficient disk space and compatible operating system versions.
If these solutions do not resolve your issue, it may be beneficial to reach out to Inflectra's support for further assistance.