Hi Team.. I am using demo version. I changed incident status from New to Assign, and then I am not able to change to any other status, there is no operation drop down available to select any other status. I am an admin and I checked incident workflow as well, which is setup as default. As per workflow, I should be getting option from Status Assign to be changed to Duplicate, Ready for Retest and Not Reproducible. Thanks in advance for any help and support. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1902.aspxthreadId=1902Arvinder Channa (arvinder.channa@wanneroo.wa.gov.au)incident status assign unable to change incident status Hi Team.. I am using demo version. I changed incident status from New to Assign, and then I am not able to change to any other status, there is no operation drop down available to select any other status. I am an admin and I checked incident workflow as well, which is setup as default. As per workflow, I should be getting option from Status Assign to be changed to Duplicate, Ready for Retest and Not Reproducible. Thanks in advance for any help and support. Wed, 22 Aug 2018 07:46:46 -04002018-08-22T08:12:17-04:00/Support/Forum/spiratest/issues-questions/1902.aspxmessageId=3378Arvinder Channa (arvinder.channa@wanneroo.wa.gov.au) Resolved - updated Conditions under workflow Transition details Path - Administration --> Incidents -->Edit Workflows --> Click on Steps to edit workflow --> Click on Status type Assign to update Wed, 22 Aug 2018 08:12:17 -04002018-08-22T08:12:17-04:00/Support/Forum/spiratest/issues-questions/1902.aspx#reply3378