Hi Team, I am using spira test for the test management. whenever I tried to expand the collapsed folder of test case ,It does not show me the test cases inside the test case folder. Can someone kindly assist on this issue. Thanks in advance en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiratest/issues-questions/1454.aspxthreadId=1454Ajit Sukale (ajit.sukale@gmail.com)test case folder expansion Hi Team, I am using spira test for the test management. whenever I tried to expand the collapsed folder of test case ,It does not show me the test cases inside the test case folder. Can someone kindly assist on this issue. Thanks in advance Wed, 11 May 2016 12:02:27 -04002016-05-20T15:25:44-04:00/Support/Forum/spiratest/issues-questions/1454.aspxmessageId=2627Inflectra Sarah (donotreply6@kronodesk.net) Hi Ajit I would recommend that you send us a help desk ticket and include a screenshot of the issue. Regards Sarah Fri, 13 May 2016 16:55:00 -04002016-05-13T16:55:00-04:00/Support/Forum/spiratest/issues-questions/1454.aspx#reply2627messageId=2631Ajit Sukale (ajit.sukale@gmail.com) Hi Sarah, I have raised Ticket TK29942 for the same and also attached screenshots. Please have a look. Thanks, Ajit Mon, 16 May 2016 06:46:59 -04002016-05-16T06:46:59-04:00/Support/Forum/spiratest/issues-questions/1454.aspx#reply2631messageId=2633Ajit Sukale (ajit.sukale@gmail.com) Any update on this thread please? Wed, 18 May 2016 10:49:52 -04002016-05-18T10:49:52-04:00/Support/Forum/spiratest/issues-questions/1454.aspx#reply2633messageId=2635Kat A (elise.brooks@inflectra.com) My colleague Simon replied to your Help Desk ticket on the 16th. Didn't you receive it? I pasted his message below: Dear Ajit, There is a bug that can sometimes cause this. We have fixed it for the upcoming 5.0 release. However, you can fix this yourself by selecting "All Levels" from the "Show Levels" dropdown, refreshing the page, then collapsing/expanding the relevant folder again. Best wishes, Simon Fri, 20 May 2016 15:25:43 -04002016-05-20T15:25:43-04:00/Support/Forum/spiratest/issues-questions/1454.aspx#reply2635