Hello, When I issue any REST request with Content-Type set to "application/json" in the HTTP header, I always get the following reply from the server: {"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Even with such a message, the request is processed without a problem. I am testing this in Excel VBA. The following code should reproduce the issue. Please adjust carefully the value for your SpiraTeam configuration. Public Sub ReproduceJSONContentTypeBug() 'Issue: When specifying JSON as Content-Type, the server replies '{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Dim BASEURL As String Dim PROJECT_ID As Long Dim RESSOURCEURL As String Dim USERNAME As String Dim APIKEY As String Dim requestBody As String Dim MyRequest As Object 'Please adjust the following variables following your configuration BASEURL = "http://XXXXX/SpiraTeam/Services/v4_0/RestService.svc/" PROJECT_ID = XX RESSOURCEURL = "projects/" & PROJECT_ID & "/incidents" USERNAME = "XXXX" APIKEY = "{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}" 'Please adjust ProjectId's value accordingly. requestBody = "{""ProjectId"":XX,""Description"":""The server replied: 'Authentication failed.' but the incident was created."",""Name"":""Testing""}" 'HTTP request Set MyRequest = CreateObject("WinHttp.WinHttpRequest.5.1") MyRequest.Open "POST", BASEURL & RESSOURCEURL MyRequest.setRequestHeader "username", USERNAME MyRequest.setRequestHeader "api-key", APIKEY MyRequest.setRequestHeader "Content-Type", "application/json" 'THIS LINE TRIGGERS THE ERRONEOUS SERVER'S REPLY. MyRequest.setRequestHeader "Accept", "application/json" MyRequest.send (requestBody) 'The reply is always "{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""}" 'But the command processed correctly. Debug.Print MyRequest.responseText MsgBox MyRequest.responseText End Sub en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/863.aspxthreadId=863Maxim Cournoyer (maxim.cournoyer@averna.com)rest api Hello, When I issue any REST request with Content-Type set to "application/json" in the HTTP header, I always get the following reply from the server: {"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Even with such a message, the request is processed without a problem. I am testing this in Excel VBA. The following code should reproduce the issue. Please adjust carefully the value for your SpiraTeam configuration. Public Sub ReproduceJSONContentTypeBug() 'Issue: When specifying JSON as Content-Type, the server replies '{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""} Dim BASEURL As String Dim PROJECT_ID As Long Dim RESSOURCEURL As String Dim USERNAME As String Dim APIKEY As String Dim requestBody As String Dim MyRequest As Object 'Please adjust the following variables following your configuration BASEURL = "http://XXXXX/SpiraTeam/Services/v4_0/RestService.svc/" PROJECT_ID = XX RESSOURCEURL = "projects/" & PROJECT_ID & "/incidents" USERNAME = "XXXX" APIKEY = "{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}" 'Please adjust ProjectId's value accordingly. requestBody = "{""ProjectId"":XX,""Description"":""The server replied: 'Authentication failed.' but the incident was created."",""Name"":""Testing""}" 'HTTP request Set MyRequest = CreateObject("WinHttp.WinHttpRequest.5.1") MyRequest.Open "POST", BASEURL & RESSOURCEURL MyRequest.setRequestHeader "username", USERNAME MyRequest.setRequestHeader "api-key", APIKEY MyRequest.setRequestHeader "Content-Type", "application/json" 'THIS LINE TRIGGERS THE ERRONEOUS SERVER'S REPLY. MyRequest.setRequestHeader "Accept", "application/json" MyRequest.send (requestBody) 'The reply is always "{"Message":"Authentication failed.","StackTrace":"","ExceptionType":""}" 'But the command processed correctly. Debug.Print MyRequest.responseText MsgBox MyRequest.responseText End Sub Thu, 20 Mar 2014 02:13:20 -04002014-03-21T16:09:35-04:00/Support/Forum/spirateam/issues-questions/863.aspxmessageId=1572Jim R (donotreply5@kronodesk.net) Hi Maxim if you leave the Content-Type alone and just send the Accept: application/json header, does it then work? Regards Jim Fri, 21 Mar 2014 14:50:23 -04002014-03-21T14:50:23-04:00/Support/Forum/spirateam/issues-questions/863.aspx#reply1572messageId=1575Maxim Cournoyer (maxim.cournoyer@averna.com) Hi Jim, thank you for your answer. Removing the Content-Type header didn't work because now the server complained about the message being raw data. However, the error gave me a hint by telling me that the accepted Content-Type are "Json" or "Xml" (notice the capitalized J). So I retried with MyRequest.setRequestHeader "Content-Type", "application/Json" and it worked without the authentication issue. Seems like a bug that could be fixed by Inflectra. The error message should tell me exactly what is wrong, not some (inexistant) authentication problem. This solves my question, thanks again! Fri, 21 Mar 2014 16:09:35 -04002014-03-21T16:09:35-04:00/Support/Forum/spirateam/issues-questions/863.aspx#reply1575