Inflectra Customer Forums: LDAP User authentication problems (Thread) Hello, I have setup the LDAP authentication in SpiraTeam. Everything appears to work except for one user. This user actually has difficulty logging into other applications that use the same LDAP authentication feature (Jira). One of the other Jira admins solved the issue in Jira by removing one of the parameters ("OU=YPG" - YPG being our company name). It appears that there are two directories containing users and this user (in this directory) causes issues. Is there any known issues with LDAP authentication? Is there a generic configuration for setting up LDAP that would maybe cater to this issue? Sorry. I know this is rather vague. I can answer your questions as best as I can. Jason en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/861.aspxthreadId=861Jason Smalridge (jason.smalridge@ypg.com)ldapLDAP User authentication problems Hello, I have setup the LDAP authentication in SpiraTeam. Everything appears to work except for one user. This user actually has difficulty logging into other applications that use the same LDAP authentication feature (Jira). One of the other Jira admins solved the issue in Jira by removing one of the parameters ("OU=YPG" - YPG being our company name). It appears that there are two directories containing users and this user (in this directory) causes issues. Is there any known issues with LDAP authentication? Is there a generic configuration for setting up LDAP that would maybe cater to this issue? Sorry. I know this is rather vague. I can answer your questions as best as I can. Jason Mon, 17 Mar 2014 19:05:55 -04002014-03-21T14:49:01-04:00/Support/Forum/spirateam/issues-questions/861.aspxmessageId=1571Jim R (donotreply5@kronodesk.net)Hi Jason For this specific of an enquiry I would recommend sending us a help desk ticket with the uHi Jason For this specific of an enquiry I would recommend sending us a help desk ticket with the user's full DN and a sample DN for a user that does work (to compare against). Regards Jim Fri, 21 Mar 2014 14:49:01 -04002014-03-21T14:49:01-04:00/Support/Forum/spirateam/issues-questions/861.aspx#reply1571