Inflectra Customer Forums: Import and Export problems with special chars and fields (Thread) I have experienced some problems using the Import/Export template: 1 - When import from Spira, the special chars like , , are lost in the Excel. A word like integraes become integraes in the import. 2 - When import from Spira, the TYPE and IMPORTANCE fields are not imported, they become blank. 3 - New values added to fields of type list are not made available in the template and consequently are not possible to be uploaded. Example: I have added new possible value for requirement type, but in the Excel template it is not possible to select that new value and consequently to upload to Spira. Using this template: https://www.inflectra.com/Downloads/SpiraImportTemplate2010.xlsx en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/2487.aspxthreadId=2487Renato Saran (ran@certi.org.br)import exportImport and Export problems with special chars and fields I have experienced some problems using the Import/Export template: 1 - When import from Spira, the special chars like , , are lost in the Excel. A word like integraes become integraes in the import. 2 - When import from Spira, the TYPE and IMPORTANCE fields are not imported, they become blank. 3 - New values added to fields of type list are not made available in the template and consequently are not possible to be uploaded. Example: I have added new possible value for requirement type, but in the Excel template it is not possible to select that new value and consequently to upload to Spira. Using this template: https://www.inflectra.com/Downloads/SpiraImportTemplate2010.xlsx Tue, 31 Aug 2021 17:20:53 -04002021-09-10T18:12:25-04:00/Support/Forum/spirateam/issues-questions/2487.aspxmessageId=4108David J (adam.sandman+support@inflectra.com) Please use the newer Excel365 extension instead. If you still have issues, please could you log a Please use the newer Excel365 extension instead. If you still have issues, please could you log a help desk ticket. Regards David Tue, 31 Aug 2021 18:08:47 -04002021-08-31T18:08:47-04:00/Support/Forum/spirateam/issues-questions/2487.aspx#reply4108messageId=4121Renato Saran (ran@certi.org.br) Hi, But I dont have Excel365 in my PC. Or are you suggesting to use that template even with Excel Hi, But I dont have Excel365 in my PC. Or are you suggesting to use that template even with Excel 2010 ? Fri, 10 Sep 2021 18:12:25 -04002021-09-10T18:12:25-04:00/Support/Forum/spirateam/issues-questions/2487.aspx#reply4121