Inflectra Customer Forums: Email Notifications (Thread) I want to set up an email notification to send an email to the owner of an Incident Report when a comment is added, this seems straightforward via the Notification Events menu but despite adding it the emails are not firing, any ideas? Just to clarify all other emails are being sent ok, i.e. creating an Incident, changing status etc. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/18.aspxthreadId=18David Brizell (davidbr@bemac.com)Email Notifications I want to set up an email notification to send an email to the owner of an Incident Report when a comment is added, this seems straightforward via the Notification Events menu but despite adding it the emails are not firing, any ideas? Just to clarify all other emails are being sent ok, i.e. creating an Incident, changing status etc. Wed, 23 Feb 2011 11:20:13 -05002011-03-10T15:09:24-05:00/Support/Forum/spirateam/issues-questions/18.aspxmessageId=21Steve M (mike.morrey+support@inflectra.com) With the current version, that is correct - in v3.0, Comments (and Resolutions for Incidents) do n With the current version, that is correct - in v3.0, Comments (and Resolutions for Incidents) do not trigger any of the Subscribe or Email notification events. (Nor do they resolve to text in the Notification Templates.) Wed, 23 Feb 2011 19:09:54 -05002011-02-23T19:09:54-05:00/Support/Forum/spirateam/issues-questions/18.aspx#reply21messageId=37Alex Murphy (808alex@gmail.com) Is this feature planned for development? Is this feature planned for development? Thu, 10 Mar 2011 12:07:46 -05002011-03-10T12:07:46-05:00/Support/Forum/spirateam/issues-questions/18.aspx#reply37messageId=40Steve M (mike.morrey+support@inflectra.com) Alex Murphy Is this feature planned for development? Yes actually in v3.1 comments will Alex Murphy Is this feature planned for development? Yes actually in v3.1 comments will work in email notifications, and we are planning to make them work for event notification firing as well, but that MAY get pushed back due to the language features being added in v3.1. Thu, 10 Mar 2011 15:09:24 -05002011-03-10T15:09:24-05:00/Support/Forum/spirateam/issues-questions/18.aspx#reply40