Inflectra Customer Forums: New installed Spirateam problem (Thread) I just installed SpiraTeam following the guide. And then I accessed the webpage in local, but the problem is I cannot see the upper menu bar from the web page. There is just a black bar without any button. Do you know what's the problem? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spirateam/issues-questions/1334.aspxthreadId=1334carey sun (carey.sun@leicabiosystems.com)installationNew installed Spirateam problem I just installed SpiraTeam following the guide. And then I accessed the webpage in local, but the problem is I cannot see the upper menu bar from the web page. There is just a black bar without any button. Do you know what's the problem? Mon, 07 Dec 2015 03:44:52 -05002015-12-11T15:45:11-05:00/Support/Forum/spirateam/issues-questions/1334.aspxmessageId=2416Inflectra Sarah (donotreply6@kronodesk.net) Hi Carey Usually this is because some of the JavaScript libraries are not loading on the pa Hi Carey Usually this is because some of the JavaScript libraries are not loading on the page. The usual solutions are described here: a) For Windows 2008 Server (R1 or R2) or Windows 7 https://www.inflectra.com/Support/KnowledgeBase/KB6.aspx b) For Windows 2012 Server (R2 or R2) https://www.inflectra.com/Support/KnowledgeBase/KB37.aspx c) For Windows 8, 8.1 or 10 https://www.inflectra.com/Support/KnowledgeBase/KB106.aspx Regards Sarah Mon, 07 Dec 2015 14:40:11 -05002015-12-07T14:40:11-05:00/Support/Forum/spirateam/issues-questions/1334.aspx#reply2416messageId=2421carey sun (carey.sun@leicabiosystems.com) Thank you Sarah. I double cheked that all these features ware properly installed. But the problem Thank you Sarah. I double cheked that all these features ware properly installed. But the problem still exists. Do you have more suggestion?Tue, 08 Dec 2015 01:45:49 -05002015-12-08T01:45:49-05:00/Support/Forum/spirateam/issues-questions/1334.aspx#reply2421messageId=2427Kat A (elise.brooks@inflectra.com) Hi Carey, Did you get SpiraTeam running yet? If not, please log a Help Desk ticket , so we Hi Carey, Did you get SpiraTeam running yet? If not, please log a Help Desk ticket , so we can give you specific support. Please include the operating system of your server. Thanks! Elise Fri, 11 Dec 2015 15:45:11 -05002015-12-11T15:45:11-05:00/Support/Forum/spirateam/issues-questions/1334.aspx#reply2427