General discussions surrounding the use of SpiraPlan. This is appropriate forum for posting questions and issues to the user community. There are additional separate forums for the different plugs and downloads that integrate with SpiraPlan.en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums120/Support/Forum/spiraplan/issues-questions/List.aspxthreadId=6Steve M (mike.morrey+support@inflectra.com) How come when I create a new custom property in the incidents section, they are disabled when I try entering a new incident? They work fine in the other parts of the system (requirements, test cases, etc.) Mon, 07 Feb 2011 19:21:05 -05002011-02-07T19:21:14-05:00/Support/Forum/spiraplan/issues-questions/6.aspxthreadId=40Ilia Poliakov (ilya.polyakov@edetek.com) How does one use the "effort" fields (e.g., the Planned Effort field in the Requirement Details screen and the other Effort fields in the Task Details screen).Wed, 23 Mar 2011 18:49:54 -04002021-08-23T08:58:55-04:00/Support/Forum/spiraplan/issues-questions/40.aspxthreadId=959David J (adam.sandman+support@inflectra.com)notifications Using version 4.0 of SpiraTest. Email notification are not working at all when adding comments. Is ther a known bug? Fixpack? BR Olli Mon, 28 Jul 2014 11:28:14 -04002014-07-28T17:01:02-04:00/Support/Forum/spiraplan/issues-questions/959.aspxthreadId=2662David J (adam.sandman+support@inflectra.com)test set test case owner On a test set page, in the list of test cases you can select an owner for each test case. How is this function used, because it is not linked to the ownership of the test case itself, nor is it linked to your personal page to show your assigned test cases, nor it is possible to have it available in a report. So how can this be used? We would like to have it visible in the dashboards, so you can see which test case is assigned to which person and what the progress is on those test cases (execution state) Thanks Tue, 09 Aug 2022 14:46:18 -04002022-08-09T16:15:29-04:00/Support/Forum/spiraplan/issues-questions/2662.aspxthreadId=677Robert Elliott (robert.elliott@e-mis.com) Hi, I have Microsoft Office 2010 Professional Plus. For sometime I have successfully been using the Excel Add In for SpiraTeam to Import and Export Test Cases too and from SpiraTeam with no issues other than the occasional time out. I have recently installed Microsoft Visual Studio Premium 2012. Since doing this, I am unable to use the tool, in fact, The Add-Ins tab has since disappeared. I have this configured to be displayed as its own tab in (Customize Ribbon within Excel Options) Has this sort of thing been reported before, if so does anybody have any advice on how I may be able to rectify this? On a machine without Visual Studio, I am still able to perform Imports/Exports to and from the spreadsheet. Regards Rob Thu, 15 Aug 2013 16:29:35 -04002013-08-15T18:48:42-04:00/Support/Forum/spiraplan/issues-questions/677.aspxthreadId=786Kat A (elise.brooks@inflectra.com)demo SpiraPlan - quick start guide, I can not perform the demo I m following the demo based od the Spira QuickStartGuide.pdf but I have the problems: 1. In "Adding requirement taks" (page 7 of the document), I want to change the estimate efford, the default value is 6 hrs, but I want to change to 10 and it is not possible, I can see the error message: "> You need to associate the task with a Release/Iteration to make it In-Progress" yellow remarked. 2. In the "Planning iteration" part, page 9, I can not drag the tasks as indicates the document. Mon, 16 Dec 2013 20:17:43 -05002013-12-30T15:58:53-05:00/Support/Forum/spiraplan/issues-questions/786.aspxthreadId=812Jim R (donotreply5@kronodesk.net)hierarchyI have huge no of test cases under Testing>>Test Cases in Spira Test. Whenever I login to Spira Test, all folders are in expanded mode. I feel huge problem to find out my particular folder. Is there any way to search/find a particular folder in Spira Test (Testing>>Test Cases) Thanks, Avnish Tue, 28 Jan 2014 06:57:37 -05002014-02-03T21:45:50-05:00/Support/Forum/spiraplan/issues-questions/812.aspxthreadId=887Inflectra Sarah (donotreply6@kronodesk.net)spelling Does Sprial Test have Spell check?Wed, 16 Apr 2014 20:08:51 -04002014-04-17T14:53:13-04:00/Support/Forum/spiraplan/issues-questions/887.aspxthreadId=845Ilia Poliakov (ilya.polyakov@edetek.com)hours tasks resources I'm just evaluating SpiralPlan. I can't find anywhere, where do register hours on task, each day. Nor can I find any reports where I can for example se how a resource has been used the last month: Task ResourceName Day Hours used Comment --------------------------------------------------------------------------------------------------------------------- TaskA Huge Grant 02/02/14 8 Tried to understand SpiralPlan. TaskA Gadafi 02/03/14 3 Tried to understand SpiralPlan. -------------------------------------------------------------------------------------------------------------------- Total 11 Is this not possible. If not, this otherwise powerfull system is useless to me. Thu, 20 Feb 2014 17:54:18 -05002021-08-23T08:16:38-04:00/Support/Forum/spiraplan/issues-questions/845.aspxthreadId=1201Shuhab Ahmed (kshuhab@gmail.com)api restWe have SpiraTest with us. We are looking for integration with our inhouse tool. We are looking for web service integration with SpiraTest. Does anybody have experience for this ? Thu, 09 Apr 2015 11:44:52 -04002015-10-23T05:19:48-04:00/Support/Forum/spiraplan/issues-questions/1201.aspxthreadId=1228David J (adam.sandman+support@inflectra.com)authentication I have downloaded spiraPlan Trail version. I am stuck at login screen. What's Administrator Password Thu, 11 Jun 2015 07:28:03 -04002015-08-02T00:13:58-04:00/Support/Forum/spiraplan/issues-questions/1228.aspxthreadId=1398Kat A (elise.brooks@inflectra.com)tasksHow can one define tasks independent of requirements? For example, I want to define and track tasks/ activities related to Project Planning NOT related to Requirements Planning. For Example: Project Planning Documentation of the Project Plan Peer Review of the Project Plan QA Review of the Project Plan Approval of the Project Plan Mon, 07 Mar 2016 11:37:47 -05002019-04-12T14:28:56-04:00/Support/Forum/spiraplan/issues-questions/1398.aspxthreadId=1411Inflectra Sarah (donotreply6@kronodesk.net)folders deletes Hello, I have few questions regarding spira. I created a new release X.1 for a particular project. once the release X.1 is created it has other folders added by default (though it is not relevant to that release) and it has no testcases meaning spira creates a default project folders but will not have any test cases assigned to those folders. My question is: I deleted those project folders from the release X.1 i created as it is not relevant to this particular release, i believe the folders from that release should be deleted. correct? is this the intended behavior of Spira? Is there a possibilty that Spira deletes its from the source it self? i cant find the project folders deleted in Spira at all. How can the deleted folders be recovered. Thanks Venky Wed, 16 Mar 2016 02:34:52 -04002016-03-16T18:42:01-04:00/Support/Forum/spiraplan/issues-questions/1411.aspxthreadId=3009David J (adam.sandman+support@inflectra.com) We have approximately 35,000 attachment files on our SpiraPlan instance and they are all stored in a single folder on disk as specified in the application settings. I have not noticed any specific issues with the loading or storing of attachments but Im concerned that at some point we will fun into problems as more and more files are added to the same location. Is there some method to split the attachments location into multiple folders? Or should this even be a concern at all? Is anyone running an instance with many more attachments than that? Marcin Fri, 17 Jan 2025 14:17:06 -05002025-01-21T14:16:10-05:00/Support/Forum/spiraplan/issues-questions/3009.aspxthreadId=2527Will Menton (william_menton@cinfin.com) Hello, We use Outlook with distribution lists that are prefixed by # #MyDistributionList@MyCompany.com Spira rejects them as invalid email addresses. Is there a way around this? Ive tried the usual backslash escape. Thanks, Will Menton Thu, 04 Nov 2021 18:31:15 -04002021-11-04T19:27:06-04:00/Support/Forum/spiraplan/issues-questions/2527.aspxthreadId=2205David J (adam.sandman+support@inflectra.com) Hi, In each test case, there is a release tab which is populated. The release for each test case can be modified or deleted individually, but can the release be deleted in bulk? I have 2000+ test cases. Exporting the test case summary and test case detail does not capture the release. Is there a way to use the Spira template via the Excel Add-in to modify this field? Or can an SQL query be used for this field modification? Thanks, Anh Wed, 12 Aug 2020 18:55:47 -04002020-08-14T15:21:02-04:00/Support/Forum/spiraplan/issues-questions/2205.aspxthreadId=2690Waudru Volders (wvol@newtec.eu) Ive been trying to use the rest API to add a user to a project he is not member of but have not succeeded so far. I have a system administrator user and in Spiraplan can add any user to a project. When i try to use my user to authenticate via the rest API to add my own user to a new project i get a response of unauthorized So with the username and api-key of user 194 i do a post to projects/ + projects + /users with a project I am not member of with as data the user 194 and a project role and the project id But when i do this I get a unautherized I also tried to get the users in a project I am member of and this works but if i try to get the users of a project I am not member of this does not work. Can you help me figure out what is going wrong? Wed, 12 Oct 2022 15:14:26 -04002022-10-12T15:28:06-04:00/Support/Forum/spiraplan/issues-questions/2690.aspxthreadId=2467admin computacenter (spiratest.request@computacenter.com) Hi there, Is there any way I can change or custom the requirement status and workflow? I can change the workflow but cannot touch the predefined status of the requirements (Requested, Completed etc...). I want to change to something like Draft but couldnt see that in the template Thanks, Mon, 23 Aug 2021 04:06:24 -04002021-09-22T11:07:56-04:00/Support/Forum/spiraplan/issues-questions/2467.aspxthreadId=2787Tung Nguyen (tran.nguyen@transport.nsw.gov.au) Hi, I have a few test cases but need to be repeated hundreds times so I create a hundreds of test sets for that purpose. But now I have more test cases created, is there any quick way or bulk update that I can add that new test cases to a hundreds of existing test sets, I cant go one by one test set to select and add test case manually, very time consuming Many thanks Tue, 09 May 2023 01:44:44 -04002023-05-15T01:05:22-04:00/Support/Forum/spiraplan/issues-questions/2787.aspxthreadId=1981Jim R (donotreply5@kronodesk.net)incidents custom fields Hello, On the Incidents Page, i have Custom Text Field as Fixed in Release. After entering the Value in the text box and Save the Incident, the Value is not being Saved. When i open the defect again, the Fixed in Release field is Empty. Thanks, Hima Mon, 04 Feb 2019 18:33:45 -05002019-02-06T14:41:01-05:00/Support/Forum/spiraplan/issues-questions/1981.aspxthreadId=2103Bharath Pinepe (Bharath.Pinepe@AlticeUSA.com) HI, We want to see if BI-directional sync for requirements could be developed/added as a functionality similar to the bi-directional flow of incidents. This would help teams to have updated information from jira on issue types Epics,stories and tasks. Thanks, Bharath P Mon, 28 Oct 2019 16:07:40 -04002019-10-29T19:08:44-04:00/Support/Forum/spiraplan/issues-questions/2103.aspxthreadId=2956Anthony LoChiano (anthony.lochiano@celerion.com) Hello, I am wondering if it is possible to add the FMEA app to a product twice so that the Risk could be scored for an initial risk, and a second time after all mitigations have been put into place as a residual risk. Thu, 01 Aug 2024 13:24:46 -04002024-08-01T17:13:39-04:00/Support/Forum/spiraplan/issues-questions/2956.aspxthreadId=2176David J (adam.sandman+support@inflectra.com) apirest apiupload attachment If you want to upload an attachment using REST API and optionally associate it to an artifact in a project in Spiraplan, use the following code: Python Code: import requests import json import base64 from pathlib import Path # Change the path to the your file path. Filename will be read from path. file = Path(r'C:\Users\Documents\Files\Capture.PNG') filename = file.name # ArtifactTypeId (Requirement=1, Test Cases=2, Incident=3, Test Run=5, Test Sets=8) # ArtifactId is the spiraplan id for the selected artifact type ArtifactId = 25991 ArtifactTypeId = 3 # Endpoint URL. 44 is the project id. URL = "https://api.inflectra.com/SpiraPlan/Services/v6_0/RestService.svc/projects/44/documents/file?username=username&api-key={API-KEY}" # Headers for the endpoint headers = {"Accept": "application/json", "Content-Type" : "application/json"} # Encoding the file to base64 format with open(file, 'rb') as fd: b64data = base64.b64encode(fd.read()).decode("utf-8") # Generating payload to just upload the attachment to a project payload = f'{{"AttachmentTypeId": 1, "BinaryData": "{b64data}", "FilenameOrUrl": "{filename}"}}' # Generating payload to upload and associate the attachment to an artifact in a project payload = f'{{"AttachmentTypeId": 1, "BinaryData": "{b64data}", "FilenameOrUrl": "{filename}", "AttachedArtifacts": [{{"ArtifactId": {ArtifactId}, "ArtifactTypeId": {ArtifactTypeId}}}]}}' # Calling POST method response = requests.post(URL, headers=headers, data = payload) print(response) print(response.text) Postman: URL: https://api.inflectra.com/SpiraPlan/Services/v6_0/RestService.svc/projects/44/documents/file?username=username&api-key={API-KEY} Header: Accept: application/json, Content-Type: application/json Body (Type: Raw-JSON) : {AttachmentTypeId: 1, BinaryData: VGVzdGluZyBmaWxlIHVwbG9hZA==, FilenameOrUrl: Test_Postman.txt, AttachedArtifacts: [{ArtifactId: 25991, ArtifactTypeId: 3}]} Optionally you can generate the code for the post method from within Postman by selecting the language of your choice. Tue, 26 May 2020 17:11:24 -04002022-01-19T20:58:43-05:00/Support/Forum/spiraplan/issues-questions/2176.aspxthreadId=2107David J (adam.sandman+support@inflectra.com)rest api report generation For our build pipeline, Im investigating the possibility to generate Spira reports by API so a design file can be compiled as part of the release process. It seems the REST service provides an API to do this, as described in Generated Report API However, the documentation is a bit sketchy, and I am at lost how to use it exactly. The generated report ID I should use is an integer, and I thought it referred to the ID of the template for the report. However, if I provide this, I get the response The specified artifact was not found Am I correct in thinking that this API should trigger a report generation for the given project and report template ID? I also tried storing a generated report in Spira, which gives me a different ID for the stored report, but using this still gives the same result. This other API is meant to check on the status of the report generation, but it requires a report generation GUID Im not sure how to obtain. Im just missing a good example here... Anyone has experience using this service? Fri, 08 Nov 2019 13:06:40 -05002019-11-09T08:40:06-05:00/Support/Forum/spiraplan/issues-questions/2107.aspxthreadId=2592David J (adam.sandman+support@inflectra.com) The smart search option that is available seems to be used quite often, but all of our users report the same complaint: The search does a default search over All products, while in 95% of the cases, you just want to search in the current product (if one is selected). Is there some sort of setting to control this? If not, it would be nice to add it or make the default filter for the search results the Current product. And perhaps also a Current artifact filter, depending on the artifact that happens to be selected. There are not that many cases (for us) where youd want to search across products, and in most cases if you do a search for something, you are most often in the artifact view of the type of thing you want to search. Fri, 25 Mar 2022 13:08:08 -04002022-03-26T14:52:58-04:00/Support/Forum/spiraplan/issues-questions/2592.aspxthreadId=2673D L (dennis.lardenoye@pie.nl) Is this possible? Id expected this to work the same way as the tabular view, by just dragging a column to a different location and drop it there. But for the boards, this doesnt seem to work. Especially when grouping by Status, we have a specific order in which we want to see the items from left to right. Im not sure how the columns are sorted atm or if this can be influenced? Thu, 01 Sep 2022 11:18:42 -04002023-06-02T07:47:36-04:00/Support/Forum/spiraplan/issues-questions/2673.aspxthreadId=2701David J (adam.sandman+support@inflectra.com) Is this possible? I could not find any setting for this on the Project or Admin level. We fear that some users may be tempted to upload huge files to Spiraplan instead of using a fileshare and just add a reference. It would be nice to prevent the worst excesses by a setting to limit how large your uploads can be. Tue, 25 Oct 2022 12:11:36 -04002022-10-25T14:59:26-04:00/Support/Forum/spiraplan/issues-questions/2701.aspxthreadId=2185David J (adam.sandman+support@inflectra.com) I am wondering if there are any ways to integrate SpiraPlan (requirements management and incidents) with Greenlight Guru? Wed, 01 Jul 2020 13:29:25 -04002020-07-01T14:08:04-04:00/Support/Forum/spiraplan/issues-questions/2185.aspxthreadId=2870David J (adam.sandman+support@inflectra.com)custom api date filtering get request Hello, The filter parameter or API filtering part isnt provided on the API page of Spira for all GET requests. Here I want to ask if a date filter can be added before any Get APIS requests that we use. I have a GET request like https://company-pro-ext.it.comp.com/SpiraPlan/Services/v5_0/RestService.svc/projects ? date filtering Fri, 17 Nov 2023 11:06:36 -05002024-10-02T13:23:56-04:00/Support/Forum/spiraplan/issues-questions/2870.aspxthreadId=2231David J (adam.sandman+support@inflectra.com)medical device We are new to SpiraPlan and just getting set up - I just wondered if anyone out there in the medical device industry would be willing to share your approach to using SpiraPlan and managing your medical device files (e.g. DHF, DMR, etc). Are you managing in SpiraPlan, or outside in another document management system? Just curious as we are working on setting ourselves up with the application. Thanks in advance! Nadia Fri, 25 Sep 2020 23:01:04 -04002026-03-04T16:51:02-05:00/Support/Forum/spiraplan/issues-questions/2231.aspxthreadId=2938Kyla Ellis (kyla598ellis@www-ipass.com)risk fmea hazard analysis Hello Im aware that spiraplan/team can document product risks and theres an FMEA app for FMEA style risks. We would typically use the FMEA as a tool to evaluate the device design (Design FMEA, Software FMEA, etc) and that would tell us how the device itself would fail (i.e. stop functioning, function at 50%, loss of certain features, etc). These hazardous situations which arise due to various component failure modes, are then fed into a linked hazard analysis to evaluate the harm that each haz. situation can lead to. As far as I can see, spiraplan can only document risks as the product level (FMEA). Is there a way to set things up so that the risk output can be linked to a second risk evaluation (maybe in a different product that is purely a risk assessment), or perhaps the output can be fed into a project level risk evaluation? Thanks Wed, 26 Jun 2024 09:08:36 -04002025-10-07T11:07:59-04:00/Support/Forum/spiraplan/issues-questions/2938.aspxthreadId=2485Prince Toms (ptoms@hpe.com) As per your guidance to change the execution to either Blocked or No Run these are the steps to be followed - Use the Edit > Block Test Cases to mark it as Blocked Use the Edit > Unblock Test Cases to return it to Not Run However, the execution status still shows up as passed where the Test case has been tied to a Release and a Test Set. How do we explain this to the users? Tue, 31 Aug 2021 16:44:29 -04002021-08-31T16:44:29-04:00/Support/Forum/spiraplan/issues-questions/2485.aspxthreadId=2413Prince Toms (ptoms@hpe.com)resume execution Basic scenario - 1. Execute Test Case-001 2. Test Case-001 has 10 steps 3. User has marked the first 5 steps as Passed 4. User logs out for the day 5. Returns to resume testing from Step-05 Which is the right option to - Resume Test Execution from Step-05? Tue, 13 Jul 2021 20:29:48 -04002021-07-14T05:49:31-04:00/Support/Forum/spiraplan/issues-questions/2413.aspxthreadId=2454David J (adam.sandman+support@inflectra.com)rest api linked incidents web services api Which Artifact type in this list will give you a list of all Test cases and Linked Incidents? We have been referring to these APIs to pull data from JSON format to be able to build reports via an external BI tool. It looked like Associations would have the linked Test cases and incidents but there was no info retrieved while R&D was carried out via POSTMAN. https://api.inflectra.com/Spira/Services/v5_0/RestService.aspx#Association Requirement = 1 TestCase = 2 Incident = 3 Release = 4 TestRun = 5 Task = 6 TestStep = 7 TestSet = 8 What we need - https://www.inflectra.com/Support/KnowledgeBase/KB478.aspx Thanks, Prince Hewlett Packard Enterprise Wed, 21 Jul 2021 06:40:51 -04002021-10-10T12:11:29-04:00/Support/Forum/spiraplan/issues-questions/2454.aspxthreadId=2461Prince Toms (ptoms@hpe.com) Quite a few users have reported seeing this error while trying to send data to spiraPlan PRO or ITG. The RSS key and URL are correct. However, this is the message we all see. Version Name - Version 6.10.0.1 Excel Version - Office 365 Desktop Spira URL - https://spiraplan-pro-ext.it.hpe.com/SpiraPlan/ Username - name@hpe.com RSS Token : ********************************* Error Message - Network error. Please check your username, URL, and password. If correct make sure you have the correct permissions. STATUS: unknown message: unknown Mon, 09 Aug 2021 14:16:17 -04002021-08-10T09:14:12-04:00/Support/Forum/spiraplan/issues-questions/2461.aspxthreadId=2463Prince Toms (ptoms@hpe.com) Is there an option to filter the list of test cases by Owner in the Test Sets section at the bottom. I have an example but I cannot attach an image here. Wed, 11 Aug 2021 15:37:32 -04002021-08-12T05:47:35-04:00/Support/Forum/spiraplan/issues-questions/2463.aspxthreadId=2466Prince Toms (ptoms@hpe.com) As a tester, I can link a particular incident to a particular test step and finish the run. However, If I realize that I have incorrectly assigned the wrong incident to the step - I am unable to remove the incident from the Test Run. Question - 1. What is the definition of Implicit? 2. How can you remove the incorrect incident and assign the new incident from the Test Run? Thanks, Prince HPE, SpiraPlan Version 6.10.0.1 Wed, 18 Aug 2021 10:23:14 -04002021-08-18T10:52:28-04:00/Support/Forum/spiraplan/issues-questions/2466.aspxthreadId=2473David J (adam.sandman+support@inflectra.com)custom test case status Question - How do you define that a particular test case is still being executed ( incomplete)? I understand that the Test Set has an option called status which defines in progress, completed not started etc. However, can a similar option be defined at a Test Case Status level? Ask - As a product owner can I define a custom test case status called - incomplete? If no, then, can this be defined only by the system administrator? What other options are suggested to define a test cases status which has not been completely executed? Mon, 23 Aug 2021 19:04:40 -04002021-08-25T01:54:00-04:00/Support/Forum/spiraplan/issues-questions/2473.aspxthreadId=2475David J (adam.sandman+support@inflectra.com) Marking a Test case status as Obsolete reverts the test case status to N/A. However, when you check the test set and the Steps - they same to be No Run status. Is it incorrect to expect that even the steps will reflect as N/A? Or - Is it logically correct that since the Test case was not executed from the wizard that the steps remain in No Run. Tue, 24 Aug 2021 19:00:04 -04002021-08-25T01:50:45-04:00/Support/Forum/spiraplan/issues-questions/2475.aspxthreadId=2477David J (adam.sandman+support@inflectra.com) When trying to update a status for several steps, the save button ( finish) does not become enabled unless you complete around half the steps. So we cannot have 3 steps passed and the rest left as no run. Is this a limitation known or something we can workaround? Fri, 27 Aug 2021 16:23:53 -04002021-08-27T19:25:34-04:00/Support/Forum/spiraplan/issues-questions/2477.aspxthreadId=2483David J (adam.sandman+support@inflectra.com) A test case was executed to say passed or N/A. The same test case status needs to be reverted back to No Run status - like a fresh run again. What do you do in thia case? Please advise. Mon, 30 Aug 2021 18:11:09 -04002021-08-30T19:34:26-04:00/Support/Forum/spiraplan/issues-questions/2483.aspxthreadId=2484David J (adam.sandman+support@inflectra.com) David, At present in the 6.10 version the only way to view linked test cases to incidents is in the reporting section in global navigation. Why is there a limitation to extract linked incidents only in a word, pdf or xml format, why not an excel? Why are there no widgets ( like incident graph) which will tell you the total # of Incidents linked to test cases and total of those that are in Open status. Thanks, Prince Tue, 31 Aug 2021 07:47:45 -04002021-08-31T08:22:56-04:00/Support/Forum/spiraplan/issues-questions/2484.aspxthreadId=2489Prince Toms (ptoms@hpe.com) The Test cases column shows the author and the owner. Is it correct to assume that the Owner of the test case is the tester. Can the system administrator enable a column in the test cases artifact to show the Tester Column? Thanks, Prince Thu, 02 Sep 2021 17:24:10 -04002021-09-02T17:55:16-04:00/Support/Forum/spiraplan/issues-questions/2489.aspxthreadId=2490David J (adam.sandman+support@inflectra.com) There are about 100 Incidents in a particular product. As a Product Owner, I would like to know how many times a particular incident was re-opened? Example - IN:54555 Closed on 9/4/2021. IN:54555 Re-opened on 9/5/2021 IN:54555 Closed on 9/6/2021 IN:54555 Re-opened on 9/7/2021. Please advise. Mon, 06 Sep 2021 19:25:00 -04002021-09-07T12:57:28-04:00/Support/Forum/spiraplan/issues-questions/2490.aspxthreadId=2508David J (adam.sandman+support@inflectra.com) Has this limitation been implemented yet? Unlink an incident from a test step - Thread - Inflectra Thanks, Prince Thu, 23 Sep 2021 17:48:45 -04002021-09-24T11:16:38-04:00/Support/Forum/spiraplan/issues-questions/2508.aspxthreadId=2510Ilia Poliakov (ilya.polyakov@edetek.com) Cloning an incidents clones all its contents including the comments. Can this somehow be controlled? Thanks, Prince Tue, 28 Sep 2021 17:09:02 -04002021-10-04T11:24:33-04:00/Support/Forum/spiraplan/issues-questions/2510.aspxthreadId=2544David J (adam.sandman+support@inflectra.com) The subject line error was reported by many users using the 6.13 version of spiraPlan. It was specifically seen on the test set page. What could be the possible reasons? Could it be related to filters? Tue, 14 Dec 2021 17:43:31 -05002021-12-14T19:42:36-05:00/Support/Forum/spiraplan/issues-questions/2544.aspxthreadId=2685David J (adam.sandman+support@inflectra.com)plannedexecution For a given release and sprint how can planned dates be added to the Test Case Cumulative Progress Widget? Business Scenario 1. Release - 1 Sprint1-UAT1 Total Test cases - 300 Challenge - Since there are about 300 test cases. It will be difficult to input the planned number against each of those 300 test cases. How can this project in the Test Case Cumulative Progress widget? Or, is there a way to build a custom report or Planning Options? We are trying to minimize the use of Excel here. Please advise. Folder 1 Sprint Name Planned Execution Date Planned Execution Count Root Folde UAT 9/9/2022 20 Thu, 22 Sep 2022 11:32:31 -04002022-09-24T21:38:11-04:00/Support/Forum/spiraplan/issues-questions/2685.aspxthreadId=2697jason bevis (bevisjason0405@gmail.com) So when changing the status of an incident, the Save button turns Orange like you are able to Save, but this message pops up: You need to enter a value for Comment I actually added the comment in the comment section and pressed Save and the message appeared once again: You need to enter a value for Comment Then I realized by mistake, that if I put in a comment in the comment section BUT did not actually add it to the comment section, so just leave the comment there in the box and press Save, it will actually work. Is this how it is supposed to work or is this expected to change in the next releases? Fri, 21 Oct 2022 08:44:25 -04002025-05-05T09:53:42-04:00/Support/Forum/spiraplan/issues-questions/2697.aspxthreadId=2744Prince Toms (ptoms@hpe.com) Is there an option where - A Custom Field is changed and a notification can be triggered based on the property of the custom field that was changed? Currently, the notification events trigger an email only when a system mandatory field is changed. The field tokens do not have the option to add custom fields. Please advise. Mon, 09 Jan 2023 13:32:55 -05002023-01-09T14:18:55-05:00/Support/Forum/spiraplan/issues-questions/2744.aspxthreadId=2755Ilia Poliakov (ilya.polyakov@edetek.com) The product association feature has the feasibility to link two different products and link artifacts such as test cases and incidents. Ask - 1. Is it the right way to re-use test cases in a different product? 2. Is there another way to copy and move the test cases only between an existing and a new product? 3. Is there another way rather than uploading the test cases using the Excel add-in? Please advise. Version - 7.4.0.0 Fri, 03 Feb 2023 16:35:22 -05002023-02-06T13:04:56-05:00/Support/Forum/spiraplan/issues-questions/2755.aspxthreadId=2788David J (adam.sandman+support@inflectra.com) In the current version of spiraPlan when a user inputs a planned date against a Test Set it seems to disappear and go blank even though nothing else is being updated. Is this an expected outcome when any test case inside that test set is executed or is this a known bug? Tue, 09 May 2023 19:31:54 -04002023-05-09T20:28:34-04:00/Support/Forum/spiraplan/issues-questions/2788.aspxthreadId=3067Victoria D (nino.diasamidze@inflectra.com) In a standard workflow for incidents, when the status changes to Resolved, is it expected that the Closed on Date will auto-populate? Is it true or false that when the status is changed to Closed? Only then will the Closed On Date reflect the date? Please clarify. Tue, 22 Jul 2025 21:49:24 -04002025-07-24T06:15:16-04:00/Support/Forum/spiraplan/issues-questions/3067.aspxthreadId=2850Ken Lacrosse (klacrosse@pkwillis.com)incident workflow requirement Can an Incident Workflow have a step which creates a new object of a different type? The example were discussing would most likely be a Requirement. If we create an Issue in a Incident Workflow we would like to have a step that would then create a new Requirement in the current product. Is this possible? Wed, 13 Sep 2023 20:54:55 -04002024-08-16T18:17:23-04:00/Support/Forum/spiraplan/issues-questions/2850.aspxthreadId=2504David J (adam.sandman+support@inflectra.com) Hi - Im hoping there is a way to do what I want, but I havent yet figured it out. Is there a planning board at the Program level with Projects/Products listed? We start with a project/product request (client request, operations request, etc.) and we need to prioritize the requests before we start defining requirements. A board that shows Not Started, In Progress, On Hold at the project/product level is what Im looking for. How do others handle this? Fri, 17 Sep 2021 16:49:25 -04002021-09-17T17:06:10-04:00/Support/Forum/spiraplan/issues-questions/2504.aspxthreadId=2552Barbara Bernardin (bbernardin@pkwillis.com)child requirement child requirement sort Im trying to look at just the high level requirements for a product. On the Tree View, I can restrict the level; be selecting level 1, I only get the high level requirements. I want to be able to sort this list which I cannot do on the Tree View, but when I go to the List view, I cant figure out how to restrict the view to just the high level (level 1) ones. Am I missing something? Fri, 07 Jan 2022 00:45:33 -05002022-01-07T16:53:26-05:00/Support/Forum/spiraplan/issues-questions/2552.aspxthreadId=2554Barbara Bernardin (bbernardin@pkwillis.com)child requirement child requirement parent We are beginning to explore child requirements. I am very familiar with MS Project and I understand how child and parent requirements interact with each other. My challenge is knowing when a requirement has children. I can clearly see the relationship within the Tree View, but not anywhere else. I understand the List View is a flat list, but I want to be able to have child requirements grouped with their parent(s - if multiple levels of children). I have looked at the requirements detail page and do not see any indication that a requirement may have children or a parent. Am I missing something? Sat, 08 Jan 2022 00:47:18 -05002022-01-14T17:59:33-05:00/Support/Forum/spiraplan/issues-questions/2554.aspxthreadId=2567David J (adam.sandman+support@inflectra.com) Is there a way to filter tasks on My Page so that only tasks within a certain time frame are displayed. We have some tasks that recur every month and we set up the task for each month. Now, the person who is assigned these tasks, see tasks all the way out through the end of the year. Thanks. Tue, 08 Feb 2022 21:23:27 -05002022-02-09T15:39:46-05:00/Support/Forum/spiraplan/issues-questions/2567.aspxthreadId=2684job geerligs (j.geerligs@gendx.com)api requirement coverage I am trying to connect testcases to requirements, using the post API: https://api.inflectra.com/spira/services/v6_0/RestServiceOperation.aspx?uri=projects%2f%7bproject_id%7d%2frequirements%2ftest-steps&method=POST The call itself is succesfull but test coverage / requirement coverage in spiraplan remain empty. Using the association Post API can link them but this is not used in test coverage: https://api.inflectra.com/spira/services/v6_0/RestServiceOperation.aspx?uri=projects%2f%7bproject_id%7d%2fassociations&method=POST Is there some issue with the API call or perhaps a prerequisite im missing? The API calls are done from c# using HttpClient. Thu, 22 Sep 2022 11:20:31 -04002022-09-27T07:52:12-04:00/Support/Forum/spiraplan/issues-questions/2684.aspxthreadId=2867David J (adam.sandman+support@inflectra.com)report requirements. change Hi, I would like to create a report that generates a list of requirements that have their name or Description modified since a certain date. How can I proceed? Fri, 10 Nov 2023 15:23:22 -05002023-11-13T12:02:43-05:00/Support/Forum/spiraplan/issues-questions/2867.aspxthreadId=2737David J (adam.sandman+support@inflectra.com) Anybody else having trouble getting the Excel Plug-In to work with SpiraPlan last couple of weeks? Getting Add-In Error as soon as its launched. (no other prompt) (Already tried most everything to see if I can get around it but couldnt) Tue, 03 Jan 2023 02:06:40 -05002023-01-04T16:34:08-05:00/Support/Forum/spiraplan/issues-questions/2737.aspxthreadId=2757David J (adam.sandman+support@inflectra.com) Hi, I cant run any test directly from Rapise and I get the following error:: C:\Program Files (x86)\Inflectra\Rapise\Engine\Player.js(612, 1) Microsoft JScript runtime error: load_order is null or not an object If I try to run the test from Visual Studio from a unit test project, I get the following error: Test method TestConfigPath.DemoRapiseConfigFile.GoogleSearch threw exception: System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {2C4B4FA1-ABAA-4910-ACC0-9E925EF20D55} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). I have tried uninstalling and reinstalling Rapise, even repairing the installation, but nothing has worked. Sun, 12 Feb 2023 15:20:07 -05002023-02-13T17:40:47-05:00/Support/Forum/spiraplan/issues-questions/2757.aspxthreadId=2833Ilia Poliakov (ilya.polyakov@edetek.com) Hi, As i look into the history, i see the changed in an rtifact and the past values. Is it possible to somehow see the artifact, as it was to a specific point in time? Maybe by adding a String at the end of the artifact...S Something like &changeID=1027 Tue, 01 Aug 2023 10:10:42 -04002023-08-22T15:42:20-04:00/Support/Forum/spiraplan/issues-questions/2833.aspxthreadId=2832Derek McHugh (mchughd@odysseyvc.com)installation Just completed install of SpiraPlan Ver 7.7.0.1. All appeared to install fine but I can never get past the Introduction To SpiraPlan popup. I select to save sample data and see Loading...: on the top right hand corner of the screen and everything just sits there. Where do I start troubleshooting? Thanks. Fri, 28 Jul 2023 15:18:42 -04002023-08-22T15:42:39-04:00/Support/Forum/spiraplan/issues-questions/2832.aspxthreadId=2940Derek McHugh (mchughd@odysseyvc.com)event log I currently do not see any user activity (log-in, log-out) in the Event Log . I wish to gather this information but cannot find any setting to ensure that this is enabled. There are no filters set in the Event Log view. Can someone please advise? Thanks. Mon, 01 Jul 2024 08:21:03 -04002024-07-02T12:20:18-04:00/Support/Forum/spiraplan/issues-questions/2940.aspxthreadId=2947Asier Larrucea (alarrucea@ulmaembedded.com)traceability bidirectional iso 26262 Hello, I need to generate the bidirectional traceability (forward and backwards) of the links between Stakeholder requirements (one document) and System requirements (another document). I need to guarantee that all stakeholder requirements are included in the system requirements and that each system requirement has linked at least one stakeholder requirement. I am filtering the different documents with a custom property that I created to distinguish stakeholder requirements and system requirements. I have tried to generate the traceability report, but I only can see one direction. I mean, the report presents the stakeholder requirements linked to other documents, but the report does not present the backward traceability. How can I generate a bidirectional traceability report? Is this possible? Thanks, Kind regards, Thu, 04 Jul 2024 14:26:13 -04002024-07-04T14:26:13-04:00/Support/Forum/spiraplan/issues-questions/2947.aspxthreadId=3008David J (adam.sandman+support@inflectra.com) Description: The loading spinner in the top navigation starts spinning continuously if a user makes a change to an artifact and navigates to another item without saving the changes. Steps to Reproduce: Open the application (version 8.6.0 or 8.3.0) Make a change to an artifact. Navigate to another item without saving the changes. Observed Behavior: The loading spinner in the top navigation spins indefinitely. Expected Behavior: The spinner should either not activate or stop spinning once the navigation is complete. Thu, 16 Jan 2025 21:04:46 -05002025-01-17T00:53:45-05:00/Support/Forum/spiraplan/issues-questions/3008.aspxthreadId=3083Victoria D (nino.diasamidze@inflectra.com) Hi, Id like to clarify how the permissions work in SpiraPlan. If the Modify All option is enabled in the Product Roles settings, but Modify Owned is disabled, does Modify All override the limitations of Modify Owned? In our current setup, Modify All is checked , while Modify Owned is not - Id like to confirm if this grants the user full editing access to all artifacts in the product. Thanks in advance! Tue, 02 Sep 2025 01:25:08 -04002026-04-14T08:27:52-04:00/Support/Forum/spiraplan/issues-questions/3083.aspxthreadId=3184Debbie Adams (Debbie219Adams@outlook.com) Is there any way to update the content of a document through the API? Im not talking about the information about the document, which can be updated with a PUT call to /projects/{project_id}/documents. Im talking about the actual binary content of the document. The only way I can see to update the content of a document programmatically is by uploading a new copy of the document and deleting the existing one. Tue, 31 Mar 2026 23:01:56 -04002026-04-13T10:34:46-04:00/Support/Forum/spiraplan/issues-questions/3184.aspx