Inflectra Customer Forums: Post installation issue - SpiraPlan (Thread) Just completed install of SpiraPlan Ver 7.7.0.1. All appeared to install fine but I can never get past the Introduction To SpiraPlan popup. I select to save sample data and see Loading...: on the top right hand corner of the screen and everything just sits there. Where do I start troubleshooting? Thanks. en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiraplan/issues-questions/2832.aspxthreadId=2832Derek McHugh (mchughd@odysseyvc.com)installationPost installation issue - SpiraPlan Just completed install of SpiraPlan Ver 7.7.0.1. All appeared to install fine but I can never get past the Introduction To SpiraPlan popup. I select to save sample data and see Loading...: on the top right hand corner of the screen and everything just sits there. Where do I start troubleshooting? Thanks. Fri, 28 Jul 2023 15:18:42 -04002023-08-22T15:42:39-04:00/Support/Forum/spiraplan/issues-questions/2832.aspxmessageId=6164David J (adam.sandman+support@inflectra.com) Hi Derek I would look at KB37 , if that doesnt work, please log a help desk ticket . Regards D Hi Derek I would look at KB37 , if that doesnt work, please log a help desk ticket . Regards David Fri, 28 Jul 2023 20:26:36 -04002023-07-28T20:26:36-04:00/Support/Forum/spiraplan/issues-questions/2832.aspx#reply6164messageId=6165Derek McHugh (mchughd@odysseyvc.com) Hi David, Thanks for your prompt reply. That KB did point me in the right direction and I did mis Hi David, Thanks for your prompt reply. That KB did point me in the right direction and I did miss a couple of dependencies. All good now :). Regards, Derek Mon, 31 Jul 2023 18:15:08 -04002023-07-31T18:15:08-04:00/Support/Forum/spiraplan/issues-questions/2832.aspx#reply6165