Inflectra Customer Forums: Questions (Thread) Hi Inflectra Team, Could you please confirm a couple of questions: 1. How do we do reporting, similar to the reporting options in SpiraTest? 2. Is there a way to customise the Email templates for 'On Ticket Creation' etc? at the moment there's only options for new user notification, forgotten password etc. Thanks Paul en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/kronodesk/issues-questions/707.aspxthreadId=707Paul Nugent (sirpaulus@gmail.com)Questions Hi Inflectra Team, Could you please confirm a couple of questions: 1. How do we do reporting, similar to the reporting options in SpiraTest? 2. Is there a way to customise the Email templates for 'On Ticket Creation' etc? at the moment there's only options for new user notification, forgotten password etc. Thanks Paul Sun, 08 Sep 2013 03:07:33 -04002013-09-09T13:45:19-04:00/Support/Forum/kronodesk/issues-questions/707.aspxmessageId=1286David J (adam.sandman+support@inflectra.com) Hi Paul In the current version of KronoDesk (v1.0) there is no reporting module and the emai Hi Paul In the current version of KronoDesk (v1.0) there is no reporting module and the email templates are not customizable. However in our next release (v1.1) we shall have both a Reports module (similar to that in SpiraTeam) and an email templating system (also similar to SpiraTeam). Regards Adam Mon, 09 Sep 2013 01:33:10 -04002013-09-09T01:33:10-04:00/Support/Forum/kronodesk/issues-questions/707.aspx#reply1286messageId=1287Paul Nugent (sirpaulus@gmail.com) Hi Adam, Do you have an ETA on when 1.1 is expected to come out? Also, i'm experiencing a Hi Adam, Do you have an ETA on when 1.1 is expected to come out? Also, i'm experiencing a couple of bugs when i'm trying to administer/configure custom fields. The error: " A system error has occurred... Please click on the Home Page link to return to the application Please contact support and provide the following details: Sequence contains more than one element at System.Core Mon, 09 Sep 2013 05:40:26 -04002013-09-09T05:40:26-04:00/Support/Forum/kronodesk/issues-questions/707.aspx#reply1287messageId=1288David J (adam.sandman+support@inflectra.com) Hi Paul Please send such support request to our help desk (or email support@inflectra.com ) Hi Paul Please send such support request to our help desk (or email support@inflectra.com ) - the forums are not checked as frequently. Regards Adam Mon, 09 Sep 2013 13:45:18 -04002013-09-09T13:45:18-04:00/Support/Forum/kronodesk/issues-questions/707.aspx#reply1288