Inflectra Customer Forums: Custom Values and Lookups cannot be Imported or Exported to Excel (Thread) I cannot Import/Export Custom Values or Lookups using the MS Excel add-in because neither appears in the artefact drop-down list. There doesn't seem to be much point in having these worksheet templates if you can't use them. I don't think this is version specific to Excel 2003/2007/2010+, but I am on Office 2016 and SpiraTeam v4. Has anyone else encountered this? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/importers/1557.aspxthreadId=1557Geoff Dench (geoffrey.dench@sqs.com)office excel import export custom values lookupsCustom Values and Lookups cannot be Imported or Exported to Excel I cannot Import/Export Custom Values or Lookups using the MS Excel add-in because neither appears in the artefact drop-down list. There doesn't seem to be much point in having these worksheet templates if you can't use them. I don't think this is version specific to Excel 2003/2007/2010+, but I am on Office 2016 and SpiraTeam v4. Has anyone else encountered this? Fri, 28 Oct 2016 09:58:24 -04002025-08-06T04:02:51-04:00/Support/Forum/integrations/importers/1557.aspxmessageId=2794David J (adam.sandman+support@inflectra.com) Hi Geoff Not all versions of the add-ins support importing custom values, so you may be using on Hi Geoff Not all versions of the add-ins support importing custom values, so you may be using one of the older versions. For SpiraTeam v4.x, please try using this version - https://www.inflectra.com/Support/KnowledgeBase/KB222.aspx Regards Adam Fri, 28 Oct 2016 15:15:53 -04002016-10-28T15:15:53-04:00/Support/Forum/integrations/importers/1557.aspx#reply2794messageId=7348Thomas Henry (thomas598henry@nj-mvc.com) Hello, This issue typically occurs when the Excel add-in isnt fully synced with SpiraTeams metadat Hello, This issue typically occurs when the Excel add-in isnt fully synced with SpiraTeams metadata. To fix: - Ensure the add-in is updated and properly connected to your SpiraTeam instance. - Check that Custom Values and Lookups are enabled and populated in SpiraTeam. - Try restarting Excel and reloading the add-in to refresh the artifact list. - If still missing, contact Inflectra support-this may require a metadata sync or patch. Common across versions; not Excel-specific. Best Regards, Thomas Henry Wed, 06 Aug 2025 04:02:51 -04002025-08-06T11:22:18-04:00/Support/Forum/integrations/importers/1557.aspx#reply7348