Inflectra Customer Forums: Cloud SpiraTeam to Cloud JIRA bug synchronisation issue (Thread) Hi, We have a cloud solution for SpiraTeam and JIRADataSync configured with our JIRA cloud instance. We are currently having an issue with synchronization of defects created in SpiraTeam ported over to JIRA. Currently the JIRADataSync plugin has been configured and i can see that all defects raised in JIRA are syncing into SpiraTeam however I had created a defect in SpiraTeam and this was not created in JIRA. Is there any additional steps needed to activate the creation of the defects in SpiraTeam being successfully synced to JIRA? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/bug-trackers/1915.aspxthreadId=1915Kevin Mavely (kevin.mavely@anana.com)jira sync spirateam cloudCloud SpiraTeam to Cloud JIRA bug synchronisation issue Hi, We have a cloud solution for SpiraTeam and JIRADataSync configured with our JIRA cloud instance. We are currently having an issue with synchronization of defects created in SpiraTeam ported over to JIRA. Currently the JIRADataSync plugin has been configured and i can see that all defects raised in JIRA are syncing into SpiraTeam however I had created a defect in SpiraTeam and this was not created in JIRA. Is there any additional steps needed to activate the creation of the defects in SpiraTeam being successfully synced to JIRA? Wed, 19 Sep 2018 12:46:46 -04002025-02-11T13:53:48-05:00/Support/Forum/integrations/bug-trackers/1915.aspxmessageId=3404David J (adam.sandman+support@inflectra.com) Hi Kevin, We cannot really answer this through the public forums. Please log a help desk ticket Hi Kevin, We cannot really answer this through the public forums. Please log a help desk ticket and we can assist you. Regards Adam Wed, 19 Sep 2018 13:22:10 -04002018-09-19T13:22:10-04:00/Support/Forum/integrations/bug-trackers/1915.aspx#reply3404messageId=3405Kevin Mavely (kevin.mavely@anana.com) Thanks Adam. Done. Kind Regards, Kevin. Thanks Adam. Done. Kind Regards, Kevin. Wed, 19 Sep 2018 14:39:40 -04002018-09-19T14:39:40-04:00/Support/Forum/integrations/bug-trackers/1915.aspx#reply3405