Hi, we have installed Jira (V5.2) and SpiraTest (V 3.2); I know - both tools should be upgraded, but that's not that problem now. When detecting an e rror the User creates an incident in SpiraTest; due to the data synchronisation a jira-bug will be created. BUT: Sometimes the data synchronisation fails; if I have a log at the event log, there's a message like this: Index : 839752 EntryType : Error InstanceId : 0 Message : General Error: Response is not well-formed XML. at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime) Category : (0) CategoryNumber : 0 ReplacementStrings : {General Error: Response is not well-formed XML. at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)} Source : SpiraTest Data Sync Service TimeGenerated : 01.08.2016 14:23:52 TimeWritten : 01.08.2016 14:23:52 UserName : --> How can I detect the defect test run ? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/bug-trackers/1517.aspxthreadId=1517Christian Tazl (christian.tazl@bawagpsk.com)jira synchronization Hi, we have installed Jira (V5.2) and SpiraTest (V 3.2); I know - both tools should be upgraded, but that's not that problem now. When detecting an e rror the User creates an incident in SpiraTest; due to the data synchronisation a jira-bug will be created. BUT: Sometimes the data synchronisation fails; if I have a log at the event log, there's a message like this: Index : 839752 EntryType : Error InstanceId : 0 Message : General Error: Response is not well-formed XML. at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime) Category : (0) CategoryNumber : 0 ReplacementStrings : {General Error: Response is not well-formed XML. at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.JiraSoapService.JiraSoapServiceService.getIssuesFromJqlSearch(String in0, String in1, Int32 in2) at Inflectra.SpiraTest.PlugIns.Jira4DataSync.DataSync.Execute(Nullable`1 lastSyncDate, DateTime serverDateTime)} Source : SpiraTest Data Sync Service TimeGenerated : 01.08.2016 14:23:52 TimeWritten : 01.08.2016 14:23:52 UserName : --> How can I detect the defect test run ? Mon, 01 Aug 2016 14:58:58 -04002016-08-05T17:46:02-04:00/Support/Forum/integrations/bug-trackers/1517.aspxmessageId=2723David J (adam.sandman+support@inflectra.com) Hi Christian I would recommend upgrading to SpiraTest 5.0 and the newer JIRA 5.0+ plugin that uses the newer JIRA REST API. Regards Adam Fri, 05 Aug 2016 17:46:02 -04002016-08-05T17:46:02-04:00/Support/Forum/integrations/bug-trackers/1517.aspx#reply2723