Inflectra Customer Forums: Jenkins plug-in connection failure over https (Thread) Hi, I am trying to setup the connection from Jenkins to SpiraTeam using the Jenkins plug-in, but it fails to connect. The SpiraTeam server is using SSL, so I enter the web address using https:// /SpiraTeam. The error reads: Error connecting to SpiraTeam: Error sending results to SpiraTest server (The server sent HTTP status code 403: Forbidden) So I get an access denied (403.4) error. Connecting to the SpiraTeam server directly with the username/password is not a problem. In the IIS failed request logs I notice that the requested URL is http:// The Jenkins server is on the same network/LAN, I installed the certificates used in the Jenkins Java keystore. Anyone have a suggestion what I need to do to be able to connect? en-US(C) Copyright 2006-2026 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/integrations/bug-trackers/1129.aspxthreadId=1129Yvette Kingma (ykingma@delftdi.com)jenkinsJenkins plug-in connection failure over https Hi, I am trying to setup the connection from Jenkins to SpiraTeam using the Jenkins plug-in, but it fails to connect. The SpiraTeam server is using SSL, so I enter the web address using https:// /SpiraTeam. The error reads: Error connecting to SpiraTeam: Error sending results to SpiraTest server (The server sent HTTP status code 403: Forbidden) So I get an access denied (403.4) error. Connecting to the SpiraTeam server directly with the username/password is not a problem. In the IIS failed request logs I notice that the requested URL is http:// The Jenkins server is on the same network/LAN, I installed the certificates used in the Jenkins Java keystore. Anyone have a suggestion what I need to do to be able to connect? Tue, 13 Jan 2015 08:20:27 -05002015-02-12T14:50:14-05:00/Support/Forum/integrations/bug-trackers/1129.aspxmessageId=2005Jim R (donotreply5@kronodesk.net) Hi Yvette It maybe that you have a proxy server that is requiring authenticating, giving that err Hi Yvette It maybe that you have a proxy server that is requiring authenticating, giving that error. Our Jenkins plugin works fine over HTTPS which is why I am suggesting you take a look there. If that doesn't work, please log a help desk ticket with us. Regards Jim Tue, 13 Jan 2015 17:38:31 -05002015-01-13T17:38:31-05:00/Support/Forum/integrations/bug-trackers/1129.aspx#reply2005messageId=2007Yvette Kingma (ykingma@delftdi.com)Hi Jim, Thanks for your reply. Could you please tell me where I should look for these proxy settinHi Jim, Thanks for your reply. Could you please tell me where I should look for these proxy settings? Or how I can confirm that this is the case? In Jenkins we do not have any proxy settings configured and on the SpiraTeam server we also do not have a proxy. This is as far as I know, because the firewalls and policies are setup by our IT department. Both servers are on the same LAN. Regards, Yvette Wed, 14 Jan 2015 08:22:08 -05002015-01-14T08:22:08-05:00/Support/Forum/integrations/bug-trackers/1129.aspx#reply2007messageId=2045David J (adam.sandman+support@inflectra.com) Hi Yvette Could you please log a help desk ticket. Thanks Adam Hi Yvette Could you please log a help desk ticket. Thanks Adam Thu, 12 Feb 2015 14:50:13 -05002015-02-12T14:50:13-05:00/Support/Forum/integrations/bug-trackers/1129.aspx#reply2045