Sometimes when integrating Jira with Spira, you might receive errors that refer to artifact mappings, statuses, or even users. This can happen even if the synchronization status is marked as ‘Success’ and highlighted in green. In this article we have combined certain synchronization errors that might appear while configuring integration with Atlassian Jira.
Beginning on February 15, 2024 and continuing into March, Atlassian will be migrating its customers to a new, centralized user management experience called Atlassian Administration. These changes will change the default permissions and roles in Atlassian's products. These changes may require you to update your permissions to ensure the integration between Jira and SpiraTest works uninterrupted.
Sometimes during the Jira plugin configuration to sync with Spira, you might get an error that is not self-describing and the errors do not point to an obvious solution. In this article we provide guidance on how to resolve some common synchronization errors with specific error codes (400, 401, 404 and 500)
This article is kindly provided by one of our customers - Boris - who has been using the Desktop Data Sync and JIRA to integrate his on-premise JIRA instance with a cloud instance of SpiraTeam.
The plugins listed on our website for integrating with JIRA are compatible with the latest major version (5.0 at time of writing) of SpiraTest, SpiraPlan or SpiraTeam. This article provides older versions of the JIRA data-synchronization plugin for customers that are using older versions of Spira.
A customer recently had some questions about what synchronizes between Spira and Jira, so we thought that this article would help clarify things.
This article describes the steps to do so you can display the Jira ID field in certain reports and on list pages.
This article describes some basic troubleshooting steps that you should take when the data-synchronization service between SpiraTest and another bug tracker (in this example Jira, but much of this also applies to other data syncs) does not appear to work correctly.
We have a migration tool that makes it easy to move from Jira (cloud, server and data-center editions) to Spira (SpiraTest, SpiraTeam and SpiraPlan editions). This article provides some more information on exactly what is migrated in each module.
For performance reasons, Atlassian has made breaking changes to the Jira Server API in version 9.0 (and later). This means that is you are using the Spira data synchronization plugin for Jira Server, you need to download the most recent version from our website. This also affects Jira Data Center.
Note: this does not affect Jira Cloud.
When you are integrating Spira with Jira cloud (hosted by Atlassian) and Jira server (locally hosted) you need to to connect to Jira using a login and Jira API Key. Previously (prior to June 3rd, 2019) you could also use a Jira login and password, that is no longer allowed by Atlassian.
If you are integrating Spira (SpiraTest, SpiraTeam, or SpiraPlan) with Atlassian Jira, you may get this error message if you have not updated the integration for a while:
Basic auth with password is not allowed on this instance
One of the features of the Spira synchronization service for Atlassian Jira is that it automatically adds relevant links to the user story and issue pages in Jira to make it easier to navigate from Jira back to SpiraTest, SpiraTeam, or SpiraPlan. Some users have reported these links are no longer visible.
When SpiraTest, SpiraTeam, or SpiraPlan connects to the Jira API to synchronize defects and user stories it relies on the Jira API working correctly and not having internal issues. This articles explains a common issue that some of our clients have found inside Atlassian Jira.
This article describes the steps in integrating a hosted instance of SpiraTest, SpiraPlan or SpiraTeam with Atlassian's JIRA On-Demand (hosted). We recommend using our cloud hosted data synchronization service that means you don't need any special tools or downloads to use both products together. Let us do the work for you!